# Very slow synchronisation on iOS

**URL:** <https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434>\
**Category:** Support\
**Created:** [4 March 2024 01:26 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434 "2024-03-04T01:26:19Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![robe070](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/robe070/32/17768_2.png) [@robe070](https://discourse.joplinapp.org/u/robe070)\
**Post date:** [4 March 2024 01:26 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/1 "2024-03-04T01:26:20Z")

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### Operating system

iOS

### Joplin version

12.13.10

### Sync target

Joplin Cloud

### What issue do you have?

The synchronisation on iOS has been running for more than 4 weeks. Sync status report seems to suggest that all notes have been downloaded but attachments are still to complete.  
I have encryption on.  
And the notebook list is incomplete and the structure of the notebook list is not the same as the desktop. It seems to have not caught up yet.  
Is it only handling attachments at low priority, or only when I'm using the app, or what?

### Screenshots

 ![IMG_1189.png](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/e/c/eceede2f16b7c9ba0b08e6603cbe034ba7b8ea12.png)  
 ![IMG_1190.png](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/7/d/7dcf909239396289722bf4af7d0273c6cb5ab10c.png)

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<div class="post-metadata">

**Author:** ![robe070](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/robe070/32/17768_2.png) [@robe070](https://discourse.joplinapp.org/u/robe070)\
**Post date:** [4 March 2024 01:28 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/2 "2024-03-04T01:28:55Z")

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Correction: all notes have not been downloaded.

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**Author:** ![Medullitus](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/medullitus/32/19316_2.png) [@Medullitus](https://discourse.joplinapp.org/u/Medullitus)\
**Post date:** [4 March 2024 01:35 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/3 "2024-03-04T01:35:04Z")

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You may find it helpful to check the following topic:

> [@I can't get sync to work with many folders & notes](https://discourse.joplinapp.org/t/i-cant-get-sync-to-work-with-many-folders-notes/36048/1):
>
> Operating system iOS Joplin version 12.13.10 Desktop version info Joplin 2.13.15 (prod, darwin) Client ID: bdf31378fae34d0e9ee7315daddedfdc Sync Version: 3 Profile Version: 44 Keychain Supported: No Revision: 7d2c1c0 Sync target OneDrive Editor Markdown Editor What issue do you have? I am really trying to embrace Joplin but I have spent the last month (I am not joking) trying to set up Joplin on MacOS and iOS (iPhone & iPad). I am attempting to transfer ~30 folders comprising ~6000 no…

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<div class="post-metadata">

**Author:** ![robe070](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/robe070/32/17768_2.png) [@robe070](https://discourse.joplinapp.org/u/robe070)\
**Post date:** [4 March 2024 02:00 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/4 "2024-03-04T02:00:04Z")

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I can't see anything relevant in that topic. It's not using Joplin cloud. And it's concerning uploading from iOS. I'm just downloading.

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**Author:** ![Medullitus](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/medullitus/32/19316_2.png) [@Medullitus](https://discourse.joplinapp.org/u/Medullitus)\
**Post date:** [4 March 2024 02:03 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/5 "2024-03-04T02:03:13Z")

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Upload and download are within the synchronization cycle. Your slowness issue is related to the topic.

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<div class="post-metadata">

**Author:** ![robe070](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/robe070/32/17768_2.png) [@robe070](https://discourse.joplinapp.org/u/robe070)\
**Post date:** [4 March 2024 02:07 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/6 "2024-03-04T02:07:45Z")

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I've read it all and see no solution. Can you point out where the solutions are please?

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<div class="post-metadata">

**Author:** ![Medullitus](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/medullitus/32/19316_2.png) [@Medullitus](https://discourse.joplinapp.org/u/Medullitus)\
**Post date:** [4 March 2024 02:14 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/7 "2024-03-04T02:14:43Z")

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We are not developers. We are users like you. Understanding the difference is important.

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**Author:** ![ajay](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/ajay/32/6551_2.png) [@ajay](https://discourse.joplinapp.org/u/ajay)\
**Post date:** [4 March 2024 08:02 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/8 "2024-03-04T08:02:38Z")

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Hi robe,  
4w is ridiculously long, I cannot imagine that I would have patience with the problem (not Joplin !) for anything over 12h.  
you need to check the whole chain step by step:

- is your iOS device slow ?
- is your local network (WIFI) slow ?
- is your cloud provider slow (throttling) etc etc  
Each step can be checked, but I don't have the time to explain it.  
Just think about it. It's easy.

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<div class="post-metadata">

**Author:** ![robe070](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/robe070/32/17768_2.png) [@robe070](https://discourse.joplinapp.org/u/robe070)\
**Post date:** [5 March 2024 22:30 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/9 "2024-03-05T22:30:43Z")

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I raised an issue on Github. See here for details. Its a Joplin issue.

> <https://github.com/laurent22/joplin/issues/10042>
>
> \### Operating system
> 
> iOS
> 
> \### Joplin version
> 
> 12.13.10
> 
> \### Desktop version inf…o
> 
> \_No response\_
> 
> \### Current behaviour
> 
> The synchronisation on iOS has been running for more than 4 weeks. Sync status report seems to suggest that attachments are still to complete. And the number of notes downloaded grows whilst refreshing Sync Status.
> 
> I have encryption on.
> And the notebook list is incomplete and the structure of the notebook list is not the same as the desktop. It seems to have not caught up yet.
> 
> If I leave Joplin as the foreground app, say on the Sync Status page, progress occurs.
> 
> Is it only handling attachments at low priority, or only when I'm using the app, or what?
> 
> There is no option in iOS Joplin settings for background operation.
> !\[IMG\_1189\](https://github.com/laurent22/joplin/assets/4089160/07615901-7d91-4bbe-b1ab-8d6dcf8b5bd9)
> !\[IMG\_1190\](https://github.com/laurent22/joplin/assets/4089160/6bea9024-7eda-4403-82d4-9409840b339f)
> 
> 
> \### Expected behaviour
> 
> \_No response\_
> 
> \### Logs
> 
> \_No response\_

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<div class="post-metadata">

**Author:** ![ajay](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/ajay/32/6551_2.png) [@ajay](https://discourse.joplinapp.org/u/ajay)\
**Post date:** [6 March 2024 08:14 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/10 "2024-03-06T08:14:14Z")

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Since this is NOT a problem caused by Joplin (on iOS), this Github issue will go nowhere. How do I know ? Because my Joplin app on iOS doesn't have or show the problem.

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<div class="post-metadata">

**Author:** ![TYRGdf](https://avatars.discourse-cdn.com/v4/letter/t/57b2e6/32.png) [@TYRGdf](https://discourse.joplinapp.org/u/TYRGdf)\
**Post date:** [9 March 2024 16:09 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/11 "2024-03-09T16:09:30Z")

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I dunno about iOS and Joplin Cloud, I synced via file system, on Android, so Joplin is trying to upload notes from file system for a week, and it's not clear how long will it take. So I ditched this BS and paid Evernote subscription for a year. Hope subject will fix it throughout the year.

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [8 April 2024 16:10 UTC](https://discourse.joplinapp.org/t/very-slow-synchronisation-on-ios/36434/12 "2024-04-08T16:10:10Z")

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