# Tried to cancel

**URL:** <https://discourse.joplinapp.org/t/tried-to-cancel/38716>\
**Category:** Support\
**Created:** [22 June 2024 12:57 UTC](https://discourse.joplinapp.org/t/tried-to-cancel/38716 "2024-06-22T12:57:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kcslabaugh](https://avatars.discourse-cdn.com/v4/letter/k/c2a13f/32.png) [@kcslabaugh](https://discourse.joplinapp.org/u/kcslabaugh)\
**Post date:** [22 June 2024 12:57 UTC](https://discourse.joplinapp.org/t/tried-to-cancel/38716/1 "2024-06-22T12:57:37Z")

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### Operating system

Android

### Joplin version

2.14.9

### What issue do you have?

I tried to cancel my subscription to Joplin cloud. I didn't realize it hadn't worked until I saw the charge on my card. I think it's canceled now, and I haven't used the account since the first time. Can I get this refunded? Thank you.

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [23 June 2024 08:28 UTC](https://discourse.joplinapp.org/t/tried-to-cancel/38716/2 "2024-06-23T08:28:42Z")

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PM sent

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [23 July 2024 08:29 UTC](https://discourse.joplinapp.org/t/tried-to-cancel/38716/3 "2024-07-23T08:29:17Z")

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