# Sync

**URL:** <https://discourse.joplinapp.org/t/sync/44752>\
**Category:** Support\
**Created:** [6 April 2025 00:17 UTC](https://discourse.joplinapp.org/t/sync/44752 "2025-04-06T00:17:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![erick](https://avatars.discourse-cdn.com/v4/letter/e/bbce88/32.png) [@erick](https://discourse.joplinapp.org/u/erick)\
**Post date:** [6 April 2025 00:17 UTC](https://discourse.joplinapp.org/t/sync/44752/1 "2025-04-06T00:17:25Z")

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### Operating system

macOS

### Joplin version

3.2.13

### Desktop version info

3.2.13

### Sync target

OneDrive

### Editor

Markdown Editor

### What issue do you have?

I have Sync problems. I use Joplin in Samsumg Tab, Ultra 23 and Macbook. The problem is Today, I just can see data on Tablet. Mac or Cel are gone.

I tried reinstalling app in both devices, y authorized too but any data is downloaded. I verified trust mail and password. Nothing.

If some of you could helpme, I would be grateful. I use Joplin a lot on my work and in all devices....

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**Author:** ![Steph](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/steph/32/17080_2.png) [@Steph](https://discourse.joplinapp.org/u/Steph)\
**Post date:** [6 April 2025 05:11 UTC](https://discourse.joplinapp.org/t/sync/44752/2 "2025-04-06T05:11:18Z")

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Have you try this:

> [@How to fix synchronisation issues and start over](https://discourse.joplinapp.org/t/how-to-fix-synchronisation-issues/44410):
>
> If your app is not synchronising properly or something got corrupted and you want to start over, follow this guide. First, make a backup In all cases, the most reliable way to fix synchronisation is to start from a recent JEX backup of your notes. Having such backup also ensure you don't lose anything while you're trying to fix synchronisation. If one of your applications is in a good state and has all the data, you can create this JEX backup file from File =\> Export all =\> JEX Otherwise, you…

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [6 May 2025 05:11 UTC](https://discourse.joplinapp.org/t/sync/44752/3 "2025-05-06T05:11:46Z")

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