Sync with Joplin Cloud doesnt work

Support
1

Operating system

Windows

Joplin version

3.5.12

Desktop version info

Joplin 3.5.12 (prod, win32)

Gerät: win32, 12th Gen Intel(R) Core(TM) i7-12800H
Client-ID: b1efb66b9608435d9c60554343ef9801
Sync-Version: 3
Profil-Version: 49
Unterstützter Schlüsselbund: Ja
Alternative Instanz ID: -

Revision: 449555c

Backup: 1.5.1
Freehand Drawing: 4.2.0

Sync target

Joplin Cloud

Editor

Markdown Editor

What issue do you have?

Letzte Fehlermeldung: Error: Could not upgrade from version 0 to version 1: Team owner cannot synchronise data
Deine Zugangsdaten für Joplin Cloud sind ungültig, bitte anmelden.

2

From https://joplinapp.org/help/apps/teams/

  • The team admin account is main account for a team. This account is only for managing users and billing. You cannot synchronise data with it.
1 Like
3

Hello,
thank you very much for your reply and explanation.
However, I have the problem that I am both an administrator and a user and unfortunately cannot register as a member:

image.png1102×330 15.7 KB

I couldn't find any information in the manual about having to register as a member. It says that you can connect and use the cloud immediately.

What should I do?

Best regards
Jürgen Stengel
m: +49 160 5308190

4

I am not a Joplin Cloud user but it looks to me like you will need to create a separate user / sync account for yourself using a different email address.

1 Like
5

Hi,

Thank you very much! Your advice was absolutely correct. After I changed my admin email address and entered my own email address as a member, it worked and all my notes are now in the cloud. Thanks again!

Mit freundlichen Grüßen/Best regards

Jürgen Stengel

ASD-Dienstleistungen

M: +49160/5308190

1 Like