# Sync problems

**URL:** <https://discourse.joplinapp.org/t/sync-problems/51315>\
**Category:** Support\
**Created:** [28 October 2026 12:03 UTC](https://discourse.joplinapp.org/t/sync-problems/51315 "2026-10-28T12:03:01Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ozstar](https://avatars.discourse-cdn.com/v4/letter/o/ce73a5/32.png) [@ozstar](https://discourse.joplinapp.org/u/ozstar)\
**Post date:** [28 October 2026 12:03 UTC](https://discourse.joplinapp.org/t/sync-problems/51315/1 "2026-10-28T12:03:01Z")

</div>

### Operating system

Android

### Joplin version

3.7.11

### Sync target

Dropbox

### What issue do you have?

I have Joplin on several devices, PCs, Android and all are great, I decided to put it on a Lenovo Android tablet too and somehow encryption was enabled, and now I can't see all my data I have put in the Master pwds.

I use Dropbox.

The lenovo is still updating all the encrypted notebooks..

Should I stop it, delete it all and start again on the lenovo?

I don't wat it to ruin my data from the other devices,

Thank you.
