# Sync issue using Dropbox

**URL:** <https://discourse.joplinapp.org/t/sync-issue-using-dropbox/9774>\
**Category:** Support\
**Created:** [28 June 2020 16:12 UTC](https://discourse.joplinapp.org/t/sync-issue-using-dropbox/9774 "2020-06-28T16:12:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Tycholiz](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/tycholiz/32/3852_2.png) [@Tycholiz](https://discourse.joplinapp.org/u/Tycholiz)\
**Post date:** [28 June 2020 16:12 UTC](https://discourse.joplinapp.org/t/sync-issue-using-dropbox/9774/1 "2020-06-28T16:12:39Z")

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# System info

## Mac (10.15.5 Catalina)

Joplin 1.0.224 (prod, darwin)

Client ID: 1524777f2bbf4c9784ae8e4dbb2c5468  
Sync Version: 1  
Profile Version: 30  
Keychain Supported: Yes

Revision: 1899d86 (master)

## Android

Joplin 1.0.331  
Database V30

# The issue

I am trying to sync between my devices, so I make a change on my Android device, and hit `sync`. Naturally, I expect to be able to go to my Mac, hit `sync` and see these changes. This does not happen, and I am making changes on my Android that aren’t reflected on the Mac. Conversely, changes I make on the Mac do not get pulled to Android. I have checked Dropbox and it shows latest update in the `Apps/Joplin` folder from 20 minutes ago, which is roughly when I made the first edit. However, since that time I’ve made more edits, which haven’t seem to have been sent to Dropbox (judging by the `latest_update` attribute in Dropbox).

I am getting no errors here, and when I sync on the Desktop app, it says `fetched items: 1`, so I’m confused as to what’s going on

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**Author:** ![Tycholiz](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/tycholiz/32/3852_2.png) [@Tycholiz](https://discourse.joplinapp.org/u/Tycholiz)\
**Post date:** [29 June 2020 21:27 UTC](https://discourse.joplinapp.org/t/sync-issue-using-dropbox/9774/2 "2020-06-29T21:27:32Z")

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Does anyone have insight on this issue? still having the same problem and not sure where the problem lies, or even where to begin investigating

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**Author:** ![RedDocMD](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/reddocmd/32/2655_2.png) [@RedDocMD](https://discourse.joplinapp.org/u/RedDocMD)\
**Post date:** [30 June 2020 03:05 UTC](https://discourse.joplinapp.org/t/sync-issue-using-dropbox/9774/3 "2020-06-30T03:05:39Z")

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> [@Tycholiz](#):
>
> even where to begin investigating

You can begin by attaching the log files [Instructions here](https://joplinapp.org/debugging)

I myself use Dropbox to sync between Linux and Android without these problems. I suspect it has something to do with the Mac version of Joplin or with Dropbox on Mac.

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**Author:** ![guy-rouillier](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/guy-rouillier/32/15581_2.png) [@guy-rouillier](https://discourse.joplinapp.org/u/guy-rouillier)\
**Post date:** [4 July 2020 06:38 UTC](https://discourse.joplinapp.org/t/sync-issue-using-dropbox/9774/4 "2020-07-04T06:38:16Z")

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I do syncs between Windows, Android and various flavors of Linux without issue. I use Dropbox for synchronization. I’m glad to share any configuration details if you think that might help. Sorry, I know these “works for me” responses don’t help very much, except to confirm that the sync process isn’t broken at some fundamental level.

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**Author:** ![rayosdev](https://avatars.discourse-cdn.com/v4/letter/r/278dde/32.png) [@rayosdev](https://discourse.joplinapp.org/u/rayosdev)\
**Post date:** [7 November 2020 07:18 UTC](https://discourse.joplinapp.org/t/sync-issue-using-dropbox/9774/5 "2020-11-07T07:18:00Z")

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I am having a problem between windows, linux and andriod.  
It worked for a while but now it has stopped.  
Any suggestions on how to reset the process?