# Sync flaws

**URL:** <https://discourse.joplinapp.org/t/sync-flaws/46665>\
**Category:** Support\
**Created:** [31 July 2025 07:47 UTC](https://discourse.joplinapp.org/t/sync-flaws/46665 "2025-07-31T07:47:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MahmoudGazy](https://avatars.discourse-cdn.com/v4/letter/m/6f9a4e/32.png) [@MahmoudGazy](https://discourse.joplinapp.org/u/MahmoudGazy)\
**Post date:** [31 July 2025 07:47 UTC](https://discourse.joplinapp.org/t/sync-flaws/46665/1 "2025-07-31T07:47:27Z")

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### Operating system

Windows

### Joplin version

3.3.13

### Desktop version info

Joplin 3.3.13 (prod, win32)

Device: win32, Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz  
Client ID: d5ad7bf3b1704400bf3edcb84275a168  
Sync Version: 3  
Profile Version: 47  
Keychain Supported: Yes  
Alternative instance ID: -

Revision: 144ed59

Backup: 1.4.3  
Chat GPT Search: 1.0.0  
Freehand Drawing: 3.0.1  
Outline: 1.5.14  
Quick Links: 1.3.2

### Sync target

OneDrive

### What issue do you have?

Hi,  
I am looking for seamless syncing among my devices.

I have tried all options available for syncing (except for Joplin cloud) but they all resulted in flaws including one or more of the following:

1. Lost notebooks and showing only unorganised notes.
2. Syncing only for the first time and subsequent updates are not shown.
3. Unidirectional syncing from device A to device B but not the opposite.

- Could you please suggest options to solve this problem?

- Could Joplin cloud provide me with seamless syncing or it has similar issues (Any experience with Joplin cloud) ?

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**Author:** ![tomasz86](https://avatars.discourse-cdn.com/v4/letter/t/96bed5/32.png) [@tomasz86](https://discourse.joplinapp.org/u/tomasz86)\
**Post date:** [31 July 2025 08:07 UTC](https://discourse.joplinapp.org/t/sync-flaws/46665/2 "2025-07-31T08:07:56Z")

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Is this only about Windows, or are you syncing between different operating systems? If yes, then please specify what they are, because there is a big difference between the desktop, when the application can run and sync in background, and e.g. Android, where sync is only possible when the app is open.

> [@MahmoudGazy](#):
>
> 1. Lost notebooks and showing only unorganised notes.

Not sure about the other issues, but this is normal when sync hasn't finished yet. Once everything has been synced 100%, then notebooks should appear as well. If this is on Android, you need to make sure that the app is open and the screen is turned on until the synchronisation is complete.

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**Author:** ![mrjo118](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/mrjo118/32/23404_2.png) [@mrjo118](https://discourse.joplinapp.org/u/mrjo118)\
**Post date:** [31 July 2025 08:53 UTC](https://discourse.joplinapp.org/t/sync-flaws/46665/3 "2025-07-31T08:53:05Z")

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It’s worth noting that if something has not worked properly on your first profile, if you then just change the sync to point to a different sync target, the issues may persist. So when you say you have tested every sync option except Joplin cloud, to properly test the other options you should make a jex export of all your data, create a new profile, import the jex file and then set up sync to an **empty** sync target (if you already synced with it before on the sync target, then your notes will be duplicated).

Also if you have actually tested every other sync option, and you have tested Joplin server, the experience for Joplin cloud will be equivalent to Joplin server, providing you have set up the server correctly

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [30 August 2025 08:53 UTC](https://discourse.joplinapp.org/t/sync-flaws/46665/4 "2025-08-30T08:53:44Z")

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Closed on 30 August 2025 08:53 UTC

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