# Sync and encryption error

**URL:** <https://discourse.joplinapp.org/t/sync-and-encryption-error/5801>\
**Category:** Support\
**Created:** [12 February 2020 16:07 UTC](https://discourse.joplinapp.org/t/sync-and-encryption-error/5801 "2020-02-12T16:07:43Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![xplosionmind](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/xplosionmind/32/2080_2.png) [@xplosionmind](https://discourse.joplinapp.org/u/xplosionmind)\
**Post date:** [12 February 2020 16:07 UTC](https://discourse.joplinapp.org/t/sync-and-encryption-error/5801/1 "2020-02-12T16:07:43Z")

</div>

Using Joplin 1.0.316 on Android 10 and Joplin 1.0.179 on MacOS 10.15.3

I’m continuing to experience an itchy and annoying issue which is definitely preventing me to use Joplin. Notes sync but I see them encrypted and can’t read them on Android, only a random dozen of them is visible. I can’t understand why. This is the log. I tried to disable encryption on both ends but the same happens and another error appears. Screenshots of errors I get follow. Please help me! It’s more than a month I’m trying to configure Joplin to make it work the right way, but I continuously encounter issues!

Thanks a lot!

 ![Screenshot_20200212-161823](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/d/d4cf97725850b8580e4bcd51b4c9ac28c605e157.jpeg) ![Screenshot_20200212-162716](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/a/a17432055f460227f82605b72ec733eaeb801065.jpeg) ![Screenshot_20200212-162757](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/7/77b0c67caf06b35981f170770cd468517c15012e.jpeg) ![Screenshot_20200212-162807](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/f/f0d4868246c352450f30690a83b047a6a9c6a62e.jpeg)