# \[Solved\] Permission Needed....still no fix

**URL:** <https://discourse.joplinapp.org/t/solved-permission-needed-still-no-fix/18346>\
**Category:** Support\
**Created:** [29 June 2021 21:52 UTC](https://discourse.joplinapp.org/t/solved-permission-needed-still-no-fix/18346 "2021-06-29T21:52:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bean](https://avatars.discourse-cdn.com/v4/letter/b/f19dbf/32.png) [@bean](https://discourse.joplinapp.org/u/bean)\
**Post date:** [29 June 2021 21:52 UTC](https://discourse.joplinapp.org/t/solved-permission-needed-still-no-fix/18346/1 "2021-06-29T21:52:06Z")

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Hi all.  
I've already seen the threads about this being solved, but sadly it's not for me.  
I am on Firefox, desktop Windows 10, using v2.1.2.  
I've already rebooted and closed and re-opened Firefox.

The clipper is simply not working.  
I've disabled AV, adblocks, the works.

Please advise. Thank you kindly! Can't live without Joplin 🕶

B

![2021-06-29 17_49_39-Ubuntu Manpage_ ranger - visual file manager — Mozilla Firefox](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/1/1e62cb61810a6c58b608b77d63de881d14704dab.jpeg)

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**Author:** ![dpoulton](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/dpoulton/32/29723_2.png) [@dpoulton](https://discourse.joplinapp.org/u/dpoulton)\
**Post date:** [29 June 2021 22:03 UTC](https://discourse.joplinapp.org/t/solved-permission-needed-still-no-fix/18346/2 "2021-06-29T22:03:26Z")

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@bean welcome to the forum.

Sorry to ask an obvious question but it was not clear in your post. Have you installed [Joplin Desktop v2.1.7](https://github.com/laurent22/joplin/releases/tag/v2.1.7)?

If you have, when you have got the "Permission" message from the clipper and then open Joplin do you see this?

![auth](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/2/2b55452842e5619e8f3c2cc5aa8b5171dc401a9c.png)

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**Author:** ![bean](https://avatars.discourse-cdn.com/v4/letter/b/f19dbf/32.png) [@bean](https://discourse.joplinapp.org/u/bean)\
**Post date:** [29 June 2021 22:09 UTC](https://discourse.joplinapp.org/t/solved-permission-needed-still-no-fix/18346/3 "2021-06-29T22:09:41Z")

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Hi there,

Sigh. I feel stupid. I did not have 2.17 installed, I swore I did. The problem has been resolved since I updated to 2.17 and authorized. I'm so sorry to clutter up the forum. I'm a new dad and I swear my dad-brain is literally in full force already.

Thank you for the help. I must have missed the 2.17 update in the extension release notes or something, or maybe my update reminder in the desktop app is lagging behind. Totally user error.

Have a great day,  
B

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [29 July 2021 22:09 UTC](https://discourse.joplinapp.org/t/solved-permission-needed-still-no-fix/18346/4 "2021-07-29T22:09:58Z")

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