# Server (docker) User Could not access data

**URL:** <https://discourse.joplinapp.org/t/server-docker-user-could-not-access-data/29288>\
**Category:** Support\
**Created:** [27 January 2023 16:41 UTC](https://discourse.joplinapp.org/t/server-docker-user-could-not-access-data/29288 "2023-01-27T16:41:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Nordiger](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@Nordiger](https://discourse.joplinapp.org/u/Nordiger)\
**Post date:** [27 January 2023 16:41 UTC](https://discourse.joplinapp.org/t/server-docker-user-could-not-access-data/29288/1 "2023-01-27T16:41:57Z")

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Hello,

I am using Joplin Server 2.10.3 and Joplin Desktop 2.10.4. (Mac).

The server is installed on a Synology Diskstation via Docker.

I created a new user on the server. The account has been activated and verified.

On the desktop (Mac) I entered the data for the synchronization and had it checked. An error message appears:

_Error. Please check that URL, username, password, etc. are correct and that the sync target is accessible. The reported error was:_  
_Could not access data on server "[https://joplin.xxxxx.de](https://joplin.xxxxx.de)"_

However, when I sync, the data is written to the server. The problem does not occur with my main user.

The new user is able to login at "[https://joplin.xxxxx.de](https://joplin.xxxxx.de)".

Thanks for help

Nordiger

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<div class="post-metadata">

**Author:** ![Nordiger](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@Nordiger](https://discourse.joplinapp.org/u/Nordiger)\
**Post date:** [28 January 2023 09:16 UTC](https://discourse.joplinapp.org/t/server-docker-user-could-not-access-data/29288/2 "2023-01-28T09:16:28Z")

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I've find a solution ... After downgrading the docker installation to Joplin 2.9.7 everything is working fine.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [27 February 2023 09:16 UTC](https://discourse.joplinapp.org/t/server-docker-user-could-not-access-data/29288/3 "2023-02-27T09:16:49Z")

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