# Reset Joplin Cloud password

**URL:** <https://discourse.joplinapp.org/t/reset-joplin-cloud-password/20024>\
**Category:** Support\
**Created:** [3 September 2021 13:02 UTC](https://discourse.joplinapp.org/t/reset-joplin-cloud-password/20024 "2021-09-03T13:02:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![DanPlubell](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/danplubell/32/24889_2.png) [@DanPlubell](https://discourse.joplinapp.org/u/DanPlubell)\
**Post date:** [3 September 2021 13:02 UTC](https://discourse.joplinapp.org/t/reset-joplin-cloud-password/20024/1 "2021-09-03T13:02:03Z")

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Hi, How does one change their Joplin Cloud password. I'm trying to install Joplin on a new device. I thought I had the correct password. But, when I try to setup synchronization on the new device the username and password are not recognized. And, I haven't found where I can reset the password. Thanks! Dan

Using Big Sur  
Joplin 2.3.5 (prod, darwin)

Client ID: 899381cd0f994245acc68813139ed101  
Sync Version: 3  
Profile Version: 39  
Keychain Supported: Yes

Revision: 819af3c

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**Author:** ![AdminByTheBay](https://avatars.discourse-cdn.com/v4/letter/a/b77776/32.png) [@AdminByTheBay](https://discourse.joplinapp.org/u/AdminByTheBay)\
**Post date:** [3 September 2021 13:17 UTC](https://discourse.joplinapp.org/t/reset-joplin-cloud-password/20024/2 "2021-09-03T13:17:37Z")

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Looks like [joplincloud.com](http://joplincloud.com), then click the `I forgot my password` link.

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**Author:** ![DanPlubell](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/danplubell/32/24889_2.png) [@DanPlubell](https://discourse.joplinapp.org/u/DanPlubell)\
**Post date:** [3 September 2021 13:33 UTC](https://discourse.joplinapp.org/t/reset-joplin-cloud-password/20024/3 "2021-09-03T13:33:45Z")

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Argh, I was looking for it on [joplinapp.org](http://joplinapp.org) I need more caffeine Thanks!

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [3 September 2021 13:39 UTC](https://discourse.joplinapp.org/t/reset-joplin-cloud-password/20024/4 "2021-09-03T13:39:00Z")

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That seems to be a common issue and it makes sense since there's a Joplin Cloud button but no access the actual website. I guess I should put a link to it somewhere.

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**Author:** ![tessus](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/tessus/32/13_2.png) [@tessus](https://discourse.joplinapp.org/u/tessus)\
**Post date:** [4 September 2021 15:47 UTC](https://discourse.joplinapp.org/t/reset-joplin-cloud-password/20024/5 "2021-09-04T15:47:30Z")

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You can put a link on "[Joplin Cloud](https://joplincloud.com) allows you to synchronise..."

 ![image](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/1/15c071178b925de6504a7f493ead78cee42174ed.png)

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [4 October 2021 15:48 UTC](https://discourse.joplinapp.org/t/reset-joplin-cloud-password/20024/6 "2021-10-04T15:48:17Z")

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Closed on 4 October 2021 15:48 UTC

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