For this field:

image

it's not going to be clear to newbies what x.y.z means. I recommend to have the text say

For example: 2.13.3


This is a small quibble, but in the About dialog, it has this:

image

There is actually nothing labeling the version number as such. Why not put the version number in its own line above Client ID. Like

Version: 2.13.3 (prod, win32)
Client ID: 55ce0b2fbc8e4c0c8c573a6923b41b59
Sync Version: 3
Profile Version: 43

If you are going to be so drastic in requiring information (which is not unreasonable) I think you need to make it as easy as possible for folks to give it. Remember, this may be the very first support request someone has ever made in their entire life.


The first line on the right is kind of superfluous now. And especially the here in the green box doesn't make sense.

But in any case, neither the line on the right or the text in the blue box on the left tells you how to do that. I recommend saying something like "On the desktop app go to Help > About Joplin and then click Copy


And now that you have dropdowns, I recommend removing the bullet points on the right dealing with sync, editor, and system. No need for it and the more unnecessary things you have, the less people will read the important things.


Also, make sure that a brand new, first time user has permissions to upload files. I know that Discourse severely limits new users as to what they can do and I wouldn't be surprised if this was blocked.

Thanks so much for all you are doing, both with the app and the forum!

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