# New iPhone lost all notes, now what?

**URL:** <https://discourse.joplinapp.org/t/new-iphone-lost-all-notes-now-what/48600>\
**Category:** Support\
**Created:** [10 February 2026 18:19 UTC](https://discourse.joplinapp.org/t/new-iphone-lost-all-notes-now-what/48600 "2026-02-10T18:19:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![patmas](https://avatars.discourse-cdn.com/v4/letter/p/ac8455/32.png) [@patmas](https://discourse.joplinapp.org/u/patmas)\
**Post date:** [10 February 2026 18:19 UTC](https://discourse.joplinapp.org/t/new-iphone-lost-all-notes-now-what/48600/1 "2026-02-10T18:19:02Z")

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### Operating system

iOS

### Joplin version

13.5.3

### Sync target

Dropbox

### What issue do you have?

I got a new phone and although the app appears, there are no notes. I cannot figure out how to synchronize. I get the Welcome info and general info, but no notes

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<div class="post-metadata">

**Author:** ![\_vg](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/_vg/32/27067_2.png) [@\_vg](https://discourse.joplinapp.org/u/_vg)\
**Post date:** [11 February 2026 20:09 UTC](https://discourse.joplinapp.org/t/new-iphone-lost-all-notes-now-what/48600/2 "2026-02-11T20:09:53Z")

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Please elaborate. On what other device were your notes? I assume a Mac desktop. Are you sure that it has actually synced your notes to the dropbox target? Before your new iphone, did you ever sync your Joplin notes successfully between at least two devices?

This guide may help; [How to fix synchronisation issues and start over](https://discourse.joplinapp.org/t/how-to-fix-synchronisation-issues-and-start-over/44410)

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [13 March 2026 20:10 UTC](https://discourse.joplinapp.org/t/new-iphone-lost-all-notes-now-what/48600/3 "2026-03-13T20:10:24Z")

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Closed on 13 March 2026 20:10 UTC

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