New handy: How to import my items from my tablet

Support
1

Operating system

Windows

Joplin version

3.5.8

Desktop version info

3.5.12

Sync target

Joplin Cloud

What issue do you have?

Hello! I have got a new handy Samsung Galaxy A53 5G. But I am not able to get my data from Joplin Cloud. My Mail-adress is : sigbert.ullrich@web.de allthough for the Joplin cloud.

2

Maybe you never set up sync properly on your main device (PC)?

Have you already synced successfully your PC with any other device, or is it your first attempt to sync?

But I am not able to get my data from Joplin Cloud

A screenshot or error message would help.

3

Hello!

I am really not very familiar with Joplin!THanks fpr helping me!

Here a screenshot in appendix!

Regards
Sigbert Ullrich

(attachments)

Screenshot_A.gif
Screenshot_A.gif556×814 34.2 KB

4

Your screenshot shows you have enabled end to end encryption, please go to your settings, sync, encryption and set the missing master key to the same as your main device.

Please take time to read End-To-End Encryption (E2EE) | Joplin

Also please answer my other questions above.