Neverending iOS sync on new device

kenficara · 2022-04-25T15:30:22.326Z

Hi -- I'm using Joplin 12.7.2 on a new iPhone SE with ios 15.4.1. I have Joplin happily syncing via Dropbox to Macs, iPads, terminal apps and it also synced fine to my old iphone. However, with the new one, I get a never-ending sync status saying "Created local items: XX. Fetched items: YYYY/ZZZZ" where ZZZZ increments by 500 or so every time YYYY gets naer it, and XXX rarely updates. The app shows none of my notebooks, and two notes in "Restored Notes." My sync status lists a few items that can't be synchronized and will "remain on the device" because of oversized attachments. There are no attachments at all on the device (it's a fresh install of Joplin) and
I have set Attachment download behaviour to Manual.

My sync log has nothing but "Sync: fetchingProcssed: Processing fetched item" over and over, along with a few failures to acquire lock, and some other messages shown in the attached screen shot.

IMG_4786750×1334 308 KB

kenficara · 2022-05-21T18:23:46.301Z

Hi @laurent any ideas on this? I have uninstalled the app several times with the same result. thanks.

kenficara · 2022-06-12T15:19:10.545Z

@laurent Still trying to solve this problem: I'm now trying to switch (again) from Dropbox to Joplin Cloud, but I'm getting slow syncs now because of the old data in the Joplin Cloud account which is creating thousands of conflicts. Is there a way to just clean out / reset the Joplin Cloud account? I tried the "Re-upload local data to sync target" option in Advanced settings but this still seemed to attempt a merge.

The desktop version I'm using is: Joplin 2.8.8 (prod, darwin)

Client ID: defe40c01e2b487bb950a396dada6fd3
Sync Version: 3
Profile Version: 41
Keychain Supported: Yes

Revision: c2a6a13

Please help; it's been more than a month that I've been unable to use Joplin on the phone. I have backups of everything so starting from scratch might be the best answer.

thanks
ken

graphit0 · 2022-06-12T21:54:53.629Z

Hi ken, sorry to hear you're having troubles with the sync.

If you have a fresh backup, you indeed can delete your current data with a plugin called Victor and sync again. If you still getting new notes, you may repeat the deletion with Victor a few times untill you get nothing more.

Once you get a clean client, you can import your backup and start syncing.

Victor, a plugin to help you delete all your data and start over Plugins

Victor Plugin for Joplin Victor helps you delete all your Joplin and start over. It can sometimes be useful for example when you want to clear a sync target you do not have full access to. In that case you would invoke Victor, delete all your data, then synchronise with the service (which in turn will delete the remote data). Of course the plugin should be used very carefully because once deleted the data cannot be recovered. In fact, after having used it, it is better to disable or even unins…

Hope it helps, cheers!

kenficara · 2022-06-14T01:15:37.593Z

Thanks for suggesting the plugin -- I'd never heard of it. Ended up in another endless sync on the first try, but on the second, it deleted everything and synced within an hour or so. And yes, I did uninstall it after I finished.

system · 2022-07-14T01:16:30.337Z

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