# macOS: stuck on sync for two days

**URL:** <https://discourse.joplinapp.org/t/macos-stuck-on-sync-for-two-days/28634>\
**Category:** Support\
**Created:** [13 December 2022 16:24 UTC](https://discourse.joplinapp.org/t/macos-stuck-on-sync-for-two-days/28634 "2022-12-13T16:24:14Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![gsr](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gsr](https://discourse.joplinapp.org/u/gsr)\
**Post date:** [13 December 2022 16:24 UTC](https://discourse.joplinapp.org/t/macos-stuck-on-sync-for-two-days/28634/1 "2022-12-13T16:24:14Z")

</div>

- The version you are using:

```auto
Joplin 2.8.8 (prod, darwin)
Client ID: 74107cfe910f454cb38599fcf0765eb1
Sync Version: 3
Profile Version: 41
Keychain Supported: Yes
Revision: c2a6a13

```

- If it is a sync issue, please let us know what you are syncing with:  
Dropbox
- The operating system you are using:  
macOS Monterey `12.6.1`

One of my Macs has been stuck on attempting to sync for two days. I have other Macs, Android devices, and iPhones that sync to the same Dropbox target which are working fine.

Attempting to cancel the sync has no effect - except to display _Cancelling..._ indefinitely.

Safe mode has no effect. Rebooting, etc., no effect.

The only errors I'm seeing in `log.txt` are a couple sync errors from about a week ago, such as:

```auto
Synchronizer: "Error: Cannot acquire sync lock because the following client has an exclusive lock on the sync target: (1 #d2c3e6b09a744b9098fd456d56fc285b)
Code: hasExclusiveLock
Error: Cannot acquire sync lock because the following client has an exclusive lock on the sync target: (1 #d2c3e6b09a744b9098fd456d56fc285b)
    at LockHandler.<anonymous> (/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/lib/services/synchronizer/LockHandler.js:202:31)
    at Generator.next (<anonymous>)
    at fulfilled (/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/lib/services/synchronizer/LockHandler.js:5:58)
    at runMicrotasks (<anonymous>)
    at processTicksAndRejections (internal/process/task_queues.js:95:5)"

```

However I'm not seeing any errors from the past two days, except on loading plugins when I entered safe mode.

In the console (debug mode) I'm seeing a bunch of warnings about updating components like:

```auto
Please update the following components: Connect(MainScreenComponent), Connect(MenuBar), Connect(NavigatorComponent), Connect(RootComponent), Provider
/Applications/Joplin…evelopment.js:11494 Warning: componentWillUpdate has been renamed, and is not recommended for use. See https://fb.me/react-async-component-lifecycle-hooks for details.

```

... which I'm assuming aren't affecting the sync issue.  
And two plugin related warnings:

`DevTools failed to load source map: Could not parse content for file:///Users/xxx/.config/joplin-desktop/cache/Bishoy.EmailPlugin/ui/style/bootstrap.min.css.map: Unexpected end of JSON input`

`DevTools failed to load source map: Could not parse content for file:///Applications/Joplin.app/Contents/Resources/app.asar/gui/note-viewer/pluginAssets/mermaid/mermaid.min.js.map: Unexpected end of JSON input`

However, entering safe mode and disabling plugins has no effect on the sync issue.

---

<div class="post-metadata">

**Author:** ![gsr](https://avatars.discourse-cdn.com/v4/letter/g/eada6e/32.png) [@gsr](https://discourse.joplinapp.org/u/gsr)\
**Post date:** [16 December 2022 18:15 UTC](https://discourse.joplinapp.org/t/macos-stuck-on-sync-for-two-days/28634/2 "2022-12-16T18:15:24Z")

</div>

I've been researching how to deal with this sync issue, as the app is content to spin and attempt to sync indefinitely, hours/days at a time, without any warnings, errors, or guidance to the user. I never found anything definitive in the console or logs.

After 5 full days of Joplin not able to complete a sync on one computer, fired it up today and it completed a sync right away. No intervention from me whatsoever - I've been researching but never took any action.

**Is there a S.O.P. for dealing with "stuck" sync issues like this?** I couldn't find anything definitive in Help/Support, in these forums, on Reddit, etc.

Not being able to sync work notes for 5 days killed my productivity. There's got to be a way to deal with sync issues right? I really don't want to migrate away from Joplin but I can't be down for 5 days again with no idea what to do.

_Update: I have not yet updated to today's release, still on 2.8.8_

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [15 January 2023 18:15 UTC](https://discourse.joplinapp.org/t/macos-stuck-on-sync-for-two-days/28634/3 "2023-01-15T18:15:40Z")

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