# Mac desktop problem

**URL:** <https://discourse.joplinapp.org/t/mac-desktop-problem/29422>\
**Category:** Support\
**Created:** [4 February 2023 00:01 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422 "2023-02-04T00:01:16Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![DavidGoodman](https://avatars.discourse-cdn.com/v4/letter/d/ed655f/32.png) [@DavidGoodman](https://discourse.joplinapp.org/u/DavidGoodman)\
**Post date:** [4 February 2023 00:01 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422/1 "2023-02-04T00:01:16Z")

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I have a problem with Joplin-2.9.17 on a desktop Mac running Ventura 13.1. When I open Joplin the screen remains white and I cannot quit the program – have to use force quit. I have reinstalled Joplin several times but same issue each time.  
I have been using Joplin for over a year on this machine without problem and also on my Mac laptop (also 13.1) and Android phone without problem. Could there be something conflicting on this particular Mac?

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**Author:** ![bwillius](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/bwillius/32/12926_2.png) [@bwillius](https://discourse.joplinapp.org/u/bwillius)\
**Post date:** [4 February 2023 06:20 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422/2 "2023-02-04T06:20:53Z")

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Do a sample in Activity Viewer, copy the result into a file and post the file here.

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**Author:** ![DavidGoodman](https://avatars.discourse-cdn.com/v4/letter/d/ed655f/32.png) [@DavidGoodman](https://discourse.joplinapp.org/u/DavidGoodman)\
**Post date:** [4 February 2023 06:42 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422/3 "2023-02-04T06:42:16Z")

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Thank you. I’m not sure what that is – the Mac has an Activity Monitor is that it? Or is Activity Viewer an app?

David

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**Author:** ![bwillius](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/bwillius/32/12926_2.png) [@bwillius](https://discourse.joplinapp.org/u/bwillius)\
**Post date:** [4 February 2023 06:54 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422/4 "2023-02-04T06:54:21Z")

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I made a blog post for my own app for Activity Viewer: [How to check with Activity Viewer what any application is doing](https://www.mothsoftware.com/how-to-check-with-activity-viewer-what-any-application-is-doing) .

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**Author:** ![DavidGoodman](https://avatars.discourse-cdn.com/v4/letter/d/ed655f/32.png) [@DavidGoodman](https://discourse.joplinapp.org/u/DavidGoodman)\
**Post date:** [4 February 2023 07:22 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422/5 "2023-02-04T07:22:19Z")

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OK yes Activity Monitor – thank you the blog is helpful.

See attached files.

David

[Sample of Joplin.txt](https://discourse.joplinapp.org/uploads/short-url/rxAgWiyRS8GOATLEr1sKahrRrEF.txt) (138 KB)

[Sample of Joplin Helper.txt](https://discourse.joplinapp.org/uploads/short-url/5qM9VWmieQocqJs6WusJlJ6RNGH.txt) (120 KB)

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**Author:** ![DavidGoodman](https://avatars.discourse-cdn.com/v4/letter/d/ed655f/32.png) [@DavidGoodman](https://discourse.joplinapp.org/u/DavidGoodman)\
**Post date:** [4 February 2023 07:24 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422/6 "2023-02-04T07:24:11Z")

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Miraculously the Joplin app has just opened properly. Maybe it was just needing a long time to open? Like 10 minutes?

David

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**Author:** ![Leigh](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/leigh/32/28126_2.png) [@Leigh](https://discourse.joplinapp.org/u/Leigh)\
**Post date:** [5 February 2023 09:01 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422/7 "2023-02-05T09:01:37Z")

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I have a similar issue on Linux:

> [@Joplin blank and can't close](https://discourse.joplinapp.org/t/joplin-blank-and-cant-close/29421/12):
>
> Hi I have no problems on my old laptop with joplin-desktop 2.9.17 on ArchLabs (i3) But I have just installed Archlabs (i3)on my new lappy and I am getting the same thing from the first opening of the app: leigh@T16-AL ~ % yay joplin-desktop 1 aur/joplin-desktop 2.9.17-2 (+235 3.82) (Installed) A note taking and to-do application with synchronization capabilities - Desktop EDIT: The app image (downloaded from the Joplin site) has the same behaviour EDIT2: Running from terminal …

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [7 March 2023 09:01 UTC](https://discourse.joplinapp.org/t/mac-desktop-problem/29422/8 "2023-03-07T09:01:52Z")

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Closed on 7 March 2023 09:01 UTC

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