# Joplin Cloud Setup and Configuration

**URL:** <https://discourse.joplinapp.org/t/joplin-cloud-setup-and-configuration/20818>\
**Category:** Support\
**Created:** [6 October 2021 21:48 UTC](https://discourse.joplinapp.org/t/joplin-cloud-setup-and-configuration/20818 "2021-10-06T21:48:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![popdjnz](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@popdjnz](https://discourse.joplinapp.org/u/popdjnz)\
**Post date:** [6 October 2021 21:48 UTC](https://discourse.joplinapp.org/t/joplin-cloud-setup-and-configuration/20818/1 "2021-10-06T21:48:43Z")

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I am using Joplin desktop version 1.7.11 (prod, linux) on Ubuntu 18.04.6

I have purchased "Joplin Cloud" in order to sync with my mobile devices. I assumed the setup for this would be straight-forward and clearly documented, but I am experiencing two problems:

1. The "synchronization target" options include "Joplin Server" but not "Joplin Cloud". From the [post announcing Joplin Cloud](https://discourse.joplinapp.org/t/joplin-cloud-is-officially-production-ready/19946), it sounds like the "Joplin Server" option should work with the "Joplin Cloud" paid service, but this isn't actually explicitly explained anywhere that I can find.

2. When I try to the "Joplin Server" synchronization option, I am asked to supply a "Joplin Server URL" but I can find no documentation for "Joplin Cloud" that explains what value to provide. When I attempt to synchronize using only my username and password, I get the following error:

```auto
Error. Please check that URL, username, password, etc. are correct and that the sync target is accessible. The reported error was:

Not a valid URL: /api/sessions

```

Can someone please explain how to use "Joplin Cloud" so I don't have to waste more time searching this forum and the web for answers?

Thanks!!

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**Author:** ![dpoulton](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/dpoulton/32/29723_2.png) [@dpoulton](https://discourse.joplinapp.org/u/dpoulton)\
**Post date:** [6 October 2021 22:08 UTC](https://discourse.joplinapp.org/t/joplin-cloud-setup-and-configuration/20818/2 "2021-10-06T22:08:58Z")

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@popdjnz welcome to the forum.

You'll have to use a more current version of Joplin Desktop that was built to sync with Joplin Cloud. The latest release is 2.4.9. [You can download it from GitHub](https://github.com/laurent22/joplin/releases/tag/v2.4.9) or, if you used the [recommended install and update script](https://joplinapp.org/help/#desktop-applications), run it again.

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**Author:** ![popdjnz](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@popdjnz](https://discourse.joplinapp.org/u/popdjnz)\
**Post date:** [8 October 2021 02:06 UTC](https://discourse.joplinapp.org/t/joplin-cloud-setup-and-configuration/20818/3 "2021-10-08T02:06:52Z")

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Ok. So I installed the latest version and now all of my notes are gone.  
What do I do next?

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**Author:** ![popdjnz](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@popdjnz](https://discourse.joplinapp.org/u/popdjnz)\
**Post date:** [8 October 2021 02:30 UTC](https://discourse.joplinapp.org/t/joplin-cloud-setup-and-configuration/20818/4 "2021-10-08T02:30:10Z")

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I've started [a new topic](https://discourse.joplinapp.org/t/is-it-possible-to-recover-from-a-normal-file-backup/20853) for my new data restoration problem...

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**Author:** ![Daeraxa](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/daeraxa/32/6172_2.png) [@Daeraxa](https://discourse.joplinapp.org/u/Daeraxa)\
**Post date:** [8 October 2021 10:27 UTC](https://discourse.joplinapp.org/t/joplin-cloud-setup-and-configuration/20818/5 "2021-10-08T10:27:44Z")

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For what its worth I think something similar was seen on Linux Mint where the version in the software centre was for a flatpak but it didn't allow it to be updated so you had to go and update the flatpak manually:

> [@Joplin sync error at linux mint](https://discourse.joplinapp.org/t/joplin-sync-error-at-linux-mint/20082/13):
>
> Ok I did a bit of googling (I don't use flatpak stuff so its a bit new to me), it seems that software manager will only manage the finding and initial install of flatpaks, you need to do the rest yourself. From terminal try: flatpak list Find the entry for Joplin and copy the ApplicationID then run sudo flatpak update APPLICATIONID I just grabbed it from here - [How to Install and Use Flatpak on Linux - Linux.com](https://www.linux.com/training-tutorials/how-install-and-use-flatpak-linux/) - so have a look yourself if you want

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [7 November 2021 10:28 UTC](https://discourse.joplinapp.org/t/joplin-cloud-setup-and-configuration/20818/6 "2021-11-07T10:28:45Z")

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Closed on 7 November 2021 10:28 UTC

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