Joplin Cloud maintenance today at 22:00 UTC

laurent · 2023-07-10T16:13:13.597Z

We'll perform maintenance on Joplin Cloud today at 22:00 UTC. The service will be temporarily unavailable for about 2 hours. Note that you can still use the applications - but those notes will only be synced once the service is back. Any questions please let me know!

laurent · 2023-07-10T16:13:22.396Z

laurent · 2023-07-10T23:42:06.319Z

Joplin Cloud should be back up now and everything is working well. The maintenance lasted approximately 30 minutes. We'll be monitoring the server over the next few hours but if you notice any issue please let us know!

SteveShank · 2023-07-11T00:43:41.384Z

I'm getting a 502 Bad Gateway Error.

laurent · 2023-07-11T00:45:02.821Z

Please try again, I had to make another change but that should be fine now

SteveShank · 2023-07-11T00:45:54.275Z

You are right. Seems ok now. Thanks

bryanwi · 2023-07-11T03:50:55.251Z

Joplin cloud sync seems extremely slow right now - very small changes leave the sync spinner going and seem stuck. (But "check synch config" says all is well.)

Completed: 2023-07-10 8:56 PM (466s)
Last error: Sync target lock error: syncLockGone. Original error was: Error 504 Gateway Timeout: 504 Gateway Time-out

504 Gateway Time-out

nginx/1.18.0 (Ubuntu)

Joplin 2.9.17 (prod, win32)
Client ID: ef30f90de1df45ee92e636dc6485b4fe
Sync Version: 3
Profile Version: 41
Keychain Supported: Yes
Revision: a84a8e7
Win 10.

It worked OK just a few hours ago.

laurent · 2023-07-11T07:59:45.530Z

I see I indeed got an alert at 3:51 UTC, roughly when you got this issue, but now it seems to be working fine again. I'll be monitoring the database all day but hopefully the service should go back to normal now.