Joplin Cloud: Email to note

Operating system

Windows

Joplin version

3.3.13

Desktop version info

Joplin 3.3.13 (prod, win32)

Device: win32, AMD Ryzen 5 7520U with Radeon Graphics
Client ID: e8988413aa7f4bbeadc6449f6a9dd496
Sync Version: 3
Profile Version: 47
Keychain Supported: Yes
Alternative instance ID: -

Revision: 144ed59

Admonition markdown extension: 1.1.0
Automatic Backlinks to note: 3.0.3
Backup: 1.4.3
Convert Text To New Note: 1.5.1
Csv Import: 1.0.1
Embed Search: 2.0.0
Hotfolder: 1.2.2
Joplin Batch: 0.2.2
Joplin Calendar: 1.2.0
Journal: 2.0.0
Math Mode: 0.8.0
Note list (Preview): 1.1.0
Note list and sidebar toggle buttons: 1.0.3
OCR: 0.3.2
Quick Links: 1.3.2
Search & Replace: 2.2.0
Simple Highlighter: 1.0.0
Suitcase: 0.4.0
Templates: 2.4.0

Sync target

Joplin Cloud

Editor

Rich Text Editor

What issue do you have?

When I receive emails through my ...@m.joplincloud.com account as a note, the format is nice but it gives me some problems. For instance, I cannot create backlinks through the plugin, the links are not clickable, see screenshot. How to solve this?
Thanks!

Screenshots

link.png

I think it's just the plugin that doesn't support the rich text editor? You can probably make it work from the markdown editor

It has something to do with the format of the email-to-notes.
It looks like html?

The only way to make backlinks work is to change manually the markdown link from for instance

[2025-06-30](:/5da0fac7d1564a59b5e6d9fb24337820)

to

<a href="joplin://x-callback-url/openNote?id=5da0fac7d1564a59b5e6d9fb24337820">2025-06-30</a>

It works, but it is tedious to change the backlinks and the links work a lot slower on my Windows laptop. On my android the links are just as fast.

Any other solutions? Is there a way to change the format of the email-to-notes?