# Joplin accounts

**URL:** <https://discourse.joplinapp.org/t/joplin-accounts/28817>\
**Category:** Support\
**Created:** [27 December 2022 12:55 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817 "2022-12-27T12:55:12Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![gnomii](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gnomii](https://discourse.joplinapp.org/u/gnomii)\
**Post date:** [27 December 2022 12:55 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/1 "2022-12-27T12:55:12Z")

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hey everybody, I had three accounts and I deleted 2 of them in the JSON document, I don't know how it happened and now joplin doesn't start!

what should I do?

 ![Bildschirmfoto 2022-12-27 um 13.54.36](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/d/d17de8077695c09edbf4d82d2eab81a5083b4907.png)

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**Author:** ![dpoulton](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/dpoulton/32/29723_2.png) [@dpoulton](https://discourse.joplinapp.org/u/dpoulton)\
**Post date:** [27 December 2022 18:37 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/2 "2022-12-27T18:37:07Z")

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@gnomii welcome to the forum.

It seems that when deleting the info from profiles.json you have left something where it should not be or have deleted a bit too much!

You have deleted two of three so **if the remaining account is the DEFAULT account** you can just delete `~/.config/joplin-desktop/profiles.json` or `C:\Users\zainalabdeen\.config\joplin-desktop\profiles.json`.

Alternatively paste your current `profiles.json` file here and we can have a look to see what is wrong with it.

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**Author:** ![gnomii](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gnomii](https://discourse.joplinapp.org/u/gnomii)\
**Post date:** [28 December 2022 15:13 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/3 "2022-12-28T15:13:06Z")

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thanks for your response but I still don't know what to do! Should I past what you gave me in terminal? It just denied the premission!

where could I found my current `profiles.json`?

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**Author:** ![dpoulton](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/dpoulton/32/29723_2.png) [@dpoulton](https://discourse.joplinapp.org/u/dpoulton)\
**Post date:** [28 December 2022 15:21 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/4 "2022-12-28T15:21:47Z")

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> [@gnomii](#):
>
> where could I found my current `profiles.json`?

The paths above _ **are** _ the location of the **profiles.json** file. You do not say what OS you are using so I included both Windows and Linux type paths:

_Linux (MacOS?)_  
`~/.config/joplin-desktop/profiles.json`  
_For Linux `.config` is a hidden folder so if you are using a file manager you may have to switch on "view hidden files"_

_Windows_  
`C:\Users\zainalabdeen\.config\joplin-desktop\profiles.json`

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**Author:** ![gnomii](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gnomii](https://discourse.joplinapp.org/u/gnomii)\
**Post date:** [28 December 2022 15:27 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/5 "2022-12-28T15:27:02Z")

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well brother I am not understanding, because I don't know how to use this phrases you gave me.

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**Author:** ![dpoulton](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/dpoulton/32/29723_2.png) [@dpoulton](https://discourse.joplinapp.org/u/dpoulton)\
**Post date:** [28 December 2022 15:27 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/6 "2022-12-28T15:27:40Z")

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What is your Operating System?

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**Author:** ![roman\_r\_m](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/roman_r_m/32/3297_2.png) [@roman\_r\_m](https://discourse.joplinapp.org/u/roman_r_m)\
**Post date:** [28 December 2022 15:32 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/7 "2022-12-28T15:32:29Z")

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The path to profiles.json is visible on the screenshot in the first message. And it looks to be MacOS

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**Author:** ![gnomii](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gnomii](https://discourse.joplinapp.org/u/gnomii)\
**Post date:** [28 December 2022 15:44 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/8 "2022-12-28T15:44:04Z")

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it is macos.

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**Author:** ![gnomii](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gnomii](https://discourse.joplinapp.org/u/gnomii)\
**Post date:** [28 December 2022 15:45 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/9 "2022-12-28T15:45:53Z")

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when i past the phrases up there i got just the response: the premission was denied!  
zsh: permission denied: /Users/zainalabdeen/.config/joplin-desktop/profiles.json  
zainalabdeen(at)MacBook-Air-von-Zainalabdeen ~ % ~/.config/joplin-desktop/profiles.json

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<div class="post-metadata">

**Author:** ![roman\_r\_m](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/roman_r_m/32/3297_2.png) [@roman\_r\_m](https://discourse.joplinapp.org/u/roman_r_m)\
**Post date:** [28 December 2022 15:54 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/10 "2022-12-28T15:54:18Z")

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You need to open `/Users/zainalabdeen/.config/joplin-desktop/profiles.json` in any text editor and paste the contents here

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<div class="post-metadata">

**Author:** ![gnomii](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gnomii](https://discourse.joplinapp.org/u/gnomii)\
**Post date:** [28 December 2022 16:13 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/11 "2022-12-28T16:13:58Z")

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alright, lets try it!

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<div class="post-metadata">

**Author:** ![gnomii](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gnomii](https://discourse.joplinapp.org/u/gnomii)\
**Post date:** [28 December 2022 16:35 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/12 "2022-12-28T16:35:08Z")

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i just cant find the profile json! so i went to the resources and then to app.asar and node\_models but than there is no profiles.json

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<div class="post-metadata">

**Author:** ![dpoulton](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/dpoulton/32/29723_2.png) [@dpoulton](https://discourse.joplinapp.org/u/dpoulton)\
**Post date:** [28 December 2022 16:38 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/13 "2022-12-28T16:38:33Z")

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I do not use MacOS but I believe that basic file management commands are the same as Linux, so:

In a terminal type:

```plaintext
cd ~/.config/joplin-desktop

```

Then:

```plaintext
mv profiles.json profiles.old

```

Then close the terminal and start Joplin.

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<div class="post-metadata">

**Author:** ![gnomii](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@gnomii](https://discourse.joplinapp.org/u/gnomii)\
**Post date:** [28 December 2022 16:43 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/14 "2022-12-28T16:43:19Z")

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Bro thanks, i kiss your eyes it worked.

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [27 January 2023 16:43 UTC](https://discourse.joplinapp.org/t/joplin-accounts/28817/15 "2023-01-27T16:43:41Z")

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Closed on 27 January 2023 16:43 UTC

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