# I can't enter passwords for decryption

**URL:** <https://discourse.joplinapp.org/t/i-cant-enter-passwords-for-decryption/27896>\
**Category:** Support\
**Created:** [21 October 2022 20:00 UTC](https://discourse.joplinapp.org/t/i-cant-enter-passwords-for-decryption/27896 "2022-10-21T20:00:19Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![rongcuid](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/rongcuid/32/15276_2.png) [@rongcuid](https://discourse.joplinapp.org/u/rongcuid)\
**Post date:** [21 October 2022 20:00 UTC](https://discourse.joplinapp.org/t/i-cant-enter-passwords-for-decryption/27896/1 "2022-10-21T20:00:19Z")

</div>

Joplin 2.8.8 on Mac, trying to set up an existing sync from OneDrive. Unfortunately, Joplin doesn't allow me to enter password to actually decrypt anything.

 ![Screen Shot 2022-10-21 at 3.59.03 PM](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/f/fee7e7c05263a195eb25aa7ac91e67bd1a9d06e7.jpeg)

As you see above, the "Password" cell cannot be edited. I can't "add" a new master password either.

Version:

```auto
Joplin 2.8.8 (prod, darwin)

Client ID: e1d261fdefb94512b70a0e22a747418b
Sync Version: 3
Profile Version: 41
Keychain Supported: Yes

Revision: c2a6a13

```

---

<div class="post-metadata">

**Author:** ![rongcuid](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/rongcuid/32/15276_2.png) [@rongcuid](https://discourse.joplinapp.org/u/rongcuid)\
**Post date:** [21 October 2022 20:10 UTC](https://discourse.joplinapp.org/t/i-cant-enter-passwords-for-decryption/27896/2 "2022-10-21T20:10:55Z")

</div>

And there is this message if I try to change the Master password:

 ![Screen Shot 2022-10-21 at 4.10.17 PM](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/2/2e241d85a2d7f4e0f725062dc02487b0bbf7b66b.png)

---

<div class="post-metadata">

**Author:** ![MuliptisiousCandyBan](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/muliptisiouscandyban/32/6115_2.png) [@MuliptisiousCandyBan](https://discourse.joplinapp.org/u/MuliptisiousCandyBan)\
**Post date:** [6 November 2022 14:17 UTC](https://discourse.joplinapp.org/t/i-cant-enter-passwords-for-decryption/27896/3 "2022-11-06T14:17:50Z")

</div>

Do you have any extended ascii characters in your password? If so, it is being tracked in issue [#6005](https://github.com/laurent22/joplin/issues/6005). If this is your issue, please do make a comment there so the devs are aware that it is still an issue. It is not being worked on as far as I'm aware.

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [6 December 2022 14:18 UTC](https://discourse.joplinapp.org/t/i-cant-enter-passwords-for-decryption/27896/4 "2022-12-06T14:18:05Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.