# How to sign-up for Joplin Cloud

**URL:** <https://discourse.joplinapp.org/t/how-to-sign-up-for-joplin-cloud/41727>\
**Category:** Support\
**Created:** [2 November 2024 19:36 UTC](https://discourse.joplinapp.org/t/how-to-sign-up-for-joplin-cloud/41727 "2024-11-02T19:36:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![korybant68](https://avatars.discourse-cdn.com/v4/letter/k/8797f3/32.png) [@korybant68](https://discourse.joplinapp.org/u/korybant68)\
**Post date:** [2 November 2024 19:36 UTC](https://discourse.joplinapp.org/t/how-to-sign-up-for-joplin-cloud/41727/1 "2024-11-02T19:36:44Z")

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### Operating system

macOS

### Joplin version

3.1.2

### Sync target

Joplin Cloud

### Editor

Markdown Editor

### What issue do you have?

I´d like to use Joplin Cloud sync. So I selected Joplin Cloud as sync target. Trying to connect leads me to my browser with a "authorize" button. When I klick on this I´m being forwarded to a login page. Here I have the option to use a sign-up link. Clicking on this only leads me to Joplin Cloud plans where I can buy a plan ([Joplin Cloud Plans | Joplin](https://joplinapp.org/plans/)). No option to sign-up. So I bought a basic plan assuming an account will be generated for me. But I didn´t receive a confirmation mail and my address is still unknown on logon, so I cannot reset/set a password. Finally I bought a cloud plan and cannot use it because I have no login ... :-(. Of course I have no chance to cancel my order (14 days trial)... Anyone knows how I can sign-up and use my cloud plan or how to get Reid of this, sorry, bu..sh.t? Many thx and brads, Michael. (sorry, but I´m a little p... 😉 )

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**Author:** ![MoriarT3a](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/moriart3a/32/16415_2.png) [@MoriarT3a](https://discourse.joplinapp.org/u/MoriarT3a)\
**Post date:** [3 November 2024 07:58 UTC](https://discourse.joplinapp.org/t/how-to-sign-up-for-joplin-cloud/41727/2 "2024-11-03T07:58:22Z")

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Can't you reset your password? You have registered an email address during your buying process. I think this will be your login name.

I by myself use self hosting, so I have no more tips to spend. Sorry.

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**Author:** ![korybant68](https://avatars.discourse-cdn.com/v4/letter/k/8797f3/32.png) [@korybant68](https://discourse.joplinapp.org/u/korybant68)\
**Post date:** [3 November 2024 13:01 UTC](https://discourse.joplinapp.org/t/how-to-sign-up-for-joplin-cloud/41727/3 "2024-11-03T13:01:11Z")

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Hi Moria,  
thanks for reply.  
I tried to reset my password... but I didn´t receive a mail and I got no error message (like "mail address is unknown").  
I tried it again right now ...  
Brgds

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [3 December 2024 13:02 UTC](https://discourse.joplinapp.org/t/how-to-sign-up-for-joplin-cloud/41727/4 "2024-12-03T13:02:05Z")

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