# How to find the items that cannot be synchronised and then switch from OneDrive to Nextcloud?

**URL:** <https://discourse.joplinapp.org/t/how-to-find-the-items-that-cannot-be-synchronised-and-then-switch-from-onedrive-to-nextcloud/33187>\
**Category:** Support\
**Created:** [17 October 2023 12:26 UTC](https://discourse.joplinapp.org/t/how-to-find-the-items-that-cannot-be-synchronised-and-then-switch-from-onedrive-to-nextcloud/33187 "2023-10-17T12:26:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Alexander](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Alexander](https://discourse.joplinapp.org/u/Alexander)\
**Post date:** [17 October 2023 12:26 UTC](https://discourse.joplinapp.org/t/how-to-find-the-items-that-cannot-be-synchronised-and-then-switch-from-onedrive-to-nextcloud/33187/1 "2023-10-17T12:26:42Z")

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Hello,

I've been using a different note-taking app for the last few months. Now I want to use Joplin again. When synchronizing on Windows I now get the following message:  
 ![Screenshot 2023-10-17 141506](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/c/4/c408bf29edaff758831dca9840d9bd58567c17ee.png)  
When I click on "View them now" I see the following:

 ![Screenshot 2023-10-17 091619](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/c/5/c56bff332d7b1f31355b8719a2db1931ee2442d5.png)

For example, if I search for the first ID in Joplin, I can't find a note. Where could the problem be and how can I solve it?

The problem exists in Joplin 2.12.18 on Windows 11 Pro 22H2. I don't see any issue in Joplin 12.12.3 on iOS 17.0.3 and Joplin 2.12.18 on MacOS 11.5.2. I synchronize via OneDrive, but would switch the synchronization to Nextcloud,

Best regards  
Alex

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [17 October 2023 13:07 UTC](https://discourse.joplinapp.org/t/how-to-find-the-items-that-cannot-be-synchronised-and-then-switch-from-onedrive-to-nextcloud/33187/2 "2023-10-17T13:07:09Z")

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This usually happens when switching sync targets, and the data was not fully synced with the previous target. If retry doesn't work you might want to restore from backup

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**Author:** ![Alexander](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Alexander](https://discourse.joplinapp.org/u/Alexander)\
**Post date:** [17 October 2023 15:02 UTC](https://discourse.joplinapp.org/t/how-to-find-the-items-that-cannot-be-synchronised-and-then-switch-from-onedrive-to-nextcloud/33187/3 "2023-10-17T15:02:56Z")

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Thanks for the quick reply! I may have tried changing the sync destination, but I'm not sure anymore. Unfortunately there is no backup.

What do I need to consider when changing the sync target, other than making a backup first this time?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [16 November 2023 15:03 UTC](https://discourse.joplinapp.org/t/how-to-find-the-items-that-cannot-be-synchronised-and-then-switch-from-onedrive-to-nextcloud/33187/4 "2023-11-16T15:03:44Z")

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Closed on 16 November 2023 15:03 UTC

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