# \[help\] Win10 JoplinPortable Web Clipper help

**URL:** <https://discourse.joplinapp.org/t/help-win10-joplinportable-web-clipper-help/9399>\
**Category:** Support\
**Created:** [15 June 2020 01:56 UTC](https://discourse.joplinapp.org/t/help-win10-joplinportable-web-clipper-help/9399 "2020-06-15T01:56:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MuNiao](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/muniao/32/4085_2.png) [@MuNiao](https://discourse.joplinapp.org/u/MuNiao)\
**Post date:** [15 June 2020 01:56 UTC](https://discourse.joplinapp.org/t/help-win10-joplinportable-web-clipper-help/9399/1 "2020-06-15T01:56:09Z")

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the Q:When i use the “Joplin-setup.exe” the port at 41184,the web clipper support perfect, but use the “JoplinPortable.exe” the port status:idle.  
And the firewall has been setup.  
问题：在WIN10 上，当我用安装版时，可以完美使用网页剪辑，但是当我使用免安装版本时，软件匹配不了端口，网页剪辑使用不了。请问现在该怎么解决？

![01](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/8/8610000f867bbf57a3bb3643a6f087a89ea56325.png)  
 ![01-1](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/6/6a2bdd299a43ce7d89920acb5bac881c1ea9d00c.png)  
 ![02](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/6/61c36baf5493b935b12fa26948d81088064dee53.png)  
 ![02-2](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/8/8b4d0be094ca06f568038c167c318584692be0f3.png)

 ![firewall](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/a/a5c5fafb5de5404d1d9369462bb3eb40ac236c5a.png)

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [16 June 2020 17:02 UTC](https://discourse.joplinapp.org/t/help-win10-joplinportable-web-clipper-help/9399/2 "2020-06-16T17:02:15Z")

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No idea why it wouldn’t work. Is there any message in the log or console? [https://joplinapp.org/debugging](https://joplinapp.org/debugging)