# Help - My credit card has expired

**URL:** <https://discourse.joplinapp.org/t/help-my-credit-card-has-expired/44960>\
**Category:** Support\
**Created:** [20 April 2025 17:15 UTC](https://discourse.joplinapp.org/t/help-my-credit-card-has-expired/44960 "2025-04-20T17:15:40Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![madhur\_ahuja](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/madhur_ahuja/32/25166_2.png) [@madhur\_ahuja](https://discourse.joplinapp.org/u/madhur_ahuja)\
**Post date:** [20 April 2025 17:15 UTC](https://discourse.joplinapp.org/t/help-my-credit-card-has-expired/44960/1 "2025-04-20T17:15:40Z")

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### Operating system

Linux

### Joplin version

3.2.13

### What issue do you have?

My joplin subscription was due today and my credit card has expired. It seems it has disabled my account with no way of manually updating the card info or reactivating my account.

Pls help on the next steps.

### Screenshots

 ![2025-04-20_22-45.png](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/f/b/fbf083dacd48744be2fb23b9acb3ef22e1fce409.png)

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [20 May 2025 17:15 UTC](https://discourse.joplinapp.org/t/help-my-credit-card-has-expired/44960/2 "2025-05-20T17:15:58Z")

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