# Forgotten password

**URL:** <https://discourse.joplinapp.org/t/forgotten-password/43594>\
**Category:** Support\
**Created:** [3 February 2025 10:00 UTC](https://discourse.joplinapp.org/t/forgotten-password/43594 "2025-02-03T10:00:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![KLDPO](https://avatars.discourse-cdn.com/v4/letter/k/eb8c5e/32.png) [@KLDPO](https://discourse.joplinapp.org/u/KLDPO)\
**Post date:** [3 February 2025 10:00 UTC](https://discourse.joplinapp.org/t/forgotten-password/43594/1 "2025-02-03T10:00:48Z")

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### Operating system

Windows

### Joplin version

3.1.20

### What issue do you have?

hi,  
please how can I contact the developers? I have been trying to get help for a week now. Email contact is not working, forum is not working, can someone please help me get my forgotten password to Joplin cloud when reset is not working? Thanks, Jane

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [3 February 2025 11:28 UTC](https://discourse.joplinapp.org/t/forgotten-password/43594/2 "2025-02-03T11:28:36Z")

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Sent you a PM

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [5 March 2025 11:28 UTC](https://discourse.joplinapp.org/t/forgotten-password/43594/3 "2025-03-05T11:28:50Z")

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