Error Launching

Operating system

Windows

Joplin version

3.17.16

Desktop version info

3.17.16 is installed but error message shows version as 3.16.16

Sync target

Dropbox

What issue do you have?

Error
Joplin encountered a fatal error and could not continue.

To report the error, please copy the entire content of this page and post it on Joplin forum or GitHub.

If the error persists you may try to restart in safe mode, which will temporarily disable all plugins.

Message
Invalid layout component: chatPanel

Version info
Joplin for Desktop

Copyright © 2016-2026 Laurent Cozic
Joplin 3.6.16 (prod, win32)

Device: win32, 13th Gen Intel(R) Core(TM) i7-1355U
Client ID: b6b2760ece3844d6b17846451d5947f2
Sync Version: 3
Profile Version: 53
Keychain Supported: Yes
Alternative instance ID: -
Sync target: Dropbox
Editor: Rich Text

Revision: e1cf924

Backup: 1.5.1
Combine notes: 1.2.2
Freehand Drawing: 4.3.0
Hotfolder: 1.2.2
Plugins
[
{
"id": "io.github.jackgruber.backup",
"name": "Backup",
"enabled": true,
"version": "1.5.1"
},
{
"id": "io.github.personalizedrefrigerator.js-draw",
"name": "Freehand Drawing",
"enabled": true,
"version": "4.3.0"
},
{
"id": "io.github.jackgruber.combine-notes",
"name": "Combine notes",
"enabled": true,
"version": "1.2.2"
},
{
"id": "io.github.jackgruber.hotfolder",
"name": "Hotfolder",
"enabled": true,
"version": "1.2.2"
}
]
Stack trace
Error: Invalid layout component: chatPanel
at CCn.resizableLayout_renderItem (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:5725:11798)
at renderLayoutItem (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4705:21244)
at renderLayoutItem (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4705:21108)
at renderRoot (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4705:21525)
at ResizableLayout (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4705:21851)
at Object.react_stack_bottom_frame (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:6708:15436)
at renderWithHooks (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:6599:851)
at updateFunctionComponent (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:6620:6414)
at beginWork (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:6629:11005)
at runWithFiberInDEV (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:6524:149)
Component stack

at ResizableLayout (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4705:19562)
at div (<anonymous>)
at MainScreenComponent (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:5725:491)
at ConnectFunction (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4042:23757)
at div (<anonymous>)
at NavigatorComponent (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:5938:2262)
at ConnectFunction (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4042:23757)
at PopupNotificationProvider (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4890:1202)
at wv.ThemeProvider (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4520:264)
at ae (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4505:2912)
at RootComponent (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:6723:62)
at ConnectFunction (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4042:23757)
at ErrorBoundary (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:5461:3715)
at Provider (file:///C:/Program%20Files/Joplin/resources/app.asar/main-html.bundle.js:4046:1461)

@danemayer welcome to the forum.

Do you have more than one copy of Joplin installed on your system? Either desktop and portable versions or one desktop version installed "for me" and the other "for everyone".

This error occurs because v3.7 settings include data for features that v3.6 does not have ("chatPanel")

There are 2 users, each with a Joplin install set for just that user. They have different content. The other user was successfully upgraded to 3.7 a day earlier.

On my account I had 3.6 working and installed 3.7. The launch failure started after a seemingly successful install of 3.7. I notice the error message says 3.6. Eventually I went to APPS and it was showing 3.6 as the installed app. I uninstalled it. Then, after reopening APPS, it showed 3.7. I uninstalled that too. Then I installed 3.7 again and now it's working.