# Encrypted notes on shared notebook, works on mobile but not on desktop

**URL:** <https://discourse.joplinapp.org/t/encrypted-notes-on-shared-notebook-works-on-mobile-but-not-on-desktop/49367>\
**Category:** Support\
**Created:** [27 March 2026 04:50 UTC](https://discourse.joplinapp.org/t/encrypted-notes-on-shared-notebook-works-on-mobile-but-not-on-desktop/49367 "2026-03-27T04:50:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![FransVeldman](https://avatars.discourse-cdn.com/v4/letter/f/ea5d25/32.png) [@FransVeldman](https://discourse.joplinapp.org/u/FransVeldman)\
**Post date:** [27 March 2026 04:50 UTC](https://discourse.joplinapp.org/t/encrypted-notes-on-shared-notebook-works-on-mobile-but-not-on-desktop/49367/1 "2026-03-27T04:50:21Z")

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### Operating system

Linux

### Joplin version

2.11.11

### Desktop version info

2.11.11

### Sync target

Joplin Server

### What issue do you have?

I recently shared a notebook with someone else. My notes are visible in her apps.  
Now she added a few notes.  
They show up as "encrypted" in my desktop version, but are visible in the Android app.  
Of course I want them to show up in the desktop version, as I rarely use the Android app.

I noticed in the "encryption tab" that there are 4 sets of keys, and in the first column, which is labeled "active", only the first one (the oldest one) is marked. I'm not sure whether this is of relevance.

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**Author:** ![personalizedrefriger](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/personalizedrefriger/32/13210_2.png) [@personalizedrefriger](https://discourse.joplinapp.org/u/personalizedrefriger)\
**Post date:** [27 March 2026 21:43 UTC](https://discourse.joplinapp.org/t/encrypted-notes-on-shared-notebook-works-on-mobile-but-not-on-desktop/49367/2 "2026-03-27T21:43:53Z")

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> [@FransVeldman](#):
>
> 2.11.11

Joplin v2.11.11 is a few years old (see [Joplin: Release cycle](https://joplinapp.org/help/about/release_cycle)) and doesn't support Joplin's [newer encryption methods](https://joplinapp.org/help/dev/spec/e2ee/native_encryption). Upgrading to a newer version of Joplin may help.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [26 April 2026 21:44 UTC](https://discourse.joplinapp.org/t/encrypted-notes-on-shared-notebook-works-on-mobile-but-not-on-desktop/49367/3 "2026-04-26T21:44:06Z")

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Closed on 26 April 2026 21:44 UTC

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