Desktop large attachment sync error to Joplin Server

kckleong · 2024-05-07T06:26:54.298Z

Hi Everyone,

This is my first posting so I would like to thank everyone for their amazing work - especially Laurent!

I am seeing sync errors on the Windows and Linux beta clients that are Joplin Server-synced for attachments larger than about 20Mb.

The messages on the sync error page have this form:

My Mate Manners - 20190408 - Final.zip (ab2702a244100fed72865510d4a9347c): Request timed out. Timeout value: undefinedms.

There are no problems on the Android beta or on the release desktop clients (e.g. Linux 2.14.20). Encryption is disabled.

The version are:

Android client: 3.0.2
Windows and Linux clients: 3.0.6
Joplin Server: 2.14.2-Beta (behind NGINX reverse-proxy)

Please let me know if there is any other information I can provide!

NothingCtrl · 2024-07-06T19:56:40.164Z

I have the same problem with a file size 90Mb (crypted), I tried manual copy it to resource folder but it's not working.

Client version: Joplin-Setup-3.0.12.exe
Server version: 2.13.1

NothingCtrl · 2024-07-06T20:32:47.212Z

For anyone want to remove the warning message about error download attachments:

Delete the note which contain the error download file(s)
Empty trask
Sync
(On the client got error) Go to Tools >> "Note attachments...", search the error file by md5 hash, then click "Delete".

kckleong · 2024-07-12T04:39:58.084Z

This does not seem to be an appropriate forum to report problems to I have raised an issue on GitHub:

github.com/laurent22/joplin

Desktop time-out when synchronising large attachments from Joplin Server

opened 04:33AM - 12 Jul 24 UTC

kckleong

bug

### Operating system Windows ### Joplin version 3.0.13 ### Desktop v…ersion info Joplin 3.0.13 (prod, linux) Client ID: b542ac283077423b9e9e96dda6ddaa4b Sync Version: 3 Profile Version: 47 Keychain Supported: No Revision: 599cf5b Backup: 1.4.1 Favorites: 1.3.2 Note list (Preview): 1.0.0 ### Current behaviour I am seeing sync errors on the Windows and Linux beta clients that are Joplin Server-synced for attachments larger than about 20Mb. After the `Synchronise` button is clicked, the orange "Some items cannon be synchronised." banner appears. Clicking on the bar displays the sync status page with messages of the following form: ``` My Mate Manners - 20190408 - Final.zip (ab2702a244100fed72865510d4a9347c): Request timed out. Timeout value: undefinedms. ``` There are no problems on the Android beta or on the release desktop clients (e.g. Linux 2.14.20). Encryption is disabled. The version are: Android client: 3.0.8 Windows and Linux clients: 3.0.13 Joplin Server: 2.14.2-Beta (behind NGINX reverse-proxy) It appears that the HTTP time-out option is being set to `undefined` and this is resulting in a very short value being used. In [packages/lib/shim-init-node.ts](https://github.com/laurent22/joplin/blob/1596b46b86abcc66375251c3436f945c4a24819b/packages/lib/shim-init-node.ts#L518): ``` Line 518: if (!options.timeout) options.timeout = undefined; ``` I have patched the build to use the default value of 120000 ms, which resolves the problem i.e. the attachment are correctly synchronised from server resources. I have previously reported this on [Discourse](https://discourse.joplinapp.org/t/desktop-large-attachment-sync-error-to-joplin-server/37994) but this seems to be a more appropriate forum. Thank you all for your amazing work on Joplin! ### Expected behaviour Synchronise the server attachment to local storage. ### Logs _No response_

My apologies.