Cannot Download Joplin Desktop (Mac) - Site Down

JustSumGuy314 · 2024-09-14T21:05:47.039Z

Operating system

macOS

Joplin version

3.0.15

What issue do you have?

The title says it all, really. I haven't been able to download Joplin on my new computer, I'm specifically trying to download the Apple Silicon macOS version but the entire site (www.joplinusercontent.com) is down (confirmed by DownForEveryone). Waiting a couple of days, thinking it would be a temporary issue, hasn't been successful. I was hoping someone could advise, as I cannot find any indication on the website or GitHub as to the status of this problem.

Thanks in advance for any help you can offer.

dpoulton · 2024-09-15T09:15:15.046Z

@JustSumGuy314 welcome to the forum.

JustSumGuy314:

... I cannot find any indication on the website or GitHub as to the status of this problem.

The Joplin Status Page shows no current problems and the detailed status for joplinusercontent.com shows only brief outages but none at all since 24AUG24.

The app can be downloaded directly from GitHub.

GitHub

Release v3.0.15 · laurent22/joplin

Fixed: Improve the reliability of fetching resources (#10826) (#10740 by @pedr) Security: Fix HTML parsing bug (#10876) (reported by @febou92)

tomasz86 · 2024-09-15T09:54:04.665Z

JustSumGuy314:

the entire site (www.joplinusercontent.com ) is down (confirmed by DownForEveryone)

DownForEveryone is misleading, because it only checks the top URL, i.e. https://www.joplinusercontent.com, which indeed returns an error, as it's not supposed to be opened like a normal website. However, the specific links listed at https://joplinapp.org/help/install that utilise the joplinusercontent.com domain seem to all work fine, at least for me here.

JustSumGuy314 · 2024-09-15T15:12:13.208Z

Ah, I didn't know that. Thanks!

JustSumGuy314 · 2024-09-15T15:14:01.365Z

Not sure why it wouldn't load for me then. Must be some sort of firewall issue or similar. Thanks for providing the GitHub link, I've downloaded, and I'm ready to get back running with the fantastic Joplin. I really appreciate your time.

system · 2024-10-15T15:14:20.210Z

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