# Bug report: note not syncing

**URL:** <https://discourse.joplinapp.org/t/bug-report-note-not-syncing/43278>\
**Category:** Support\
**Created:** [23 January 2025 02:45 UTC](https://discourse.joplinapp.org/t/bug-report-note-not-syncing/43278 "2025-01-23T02:45:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dba17](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@dba17](https://discourse.joplinapp.org/u/dba17)\
**Post date:** [23 January 2025 02:45 UTC](https://discourse.joplinapp.org/t/bug-report-note-not-syncing/43278/1 "2025-01-23T02:45:55Z")

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### Operating system

Windows

### Joplin version

3.2.11

### Desktop version info

Joplin 3.2.11 (prod, win32)

Client ID: 535a556699144fa590a7d99171622c2e  
Sync Version: 3  
Profile Version: 47  
Keychain Supported: No

Revision: 2fba101

Freehand Drawing: 2.14.0

### Sync target

OneDrive

### What issue do you have?

I edited 1 note on an Android device, and synced  
Now, looking on Windows, the note is empty - no text, no attachments. Synched several times - no effect

### Screenshots

 ![empty note.png](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/2/d/2d63e85fbe6da4615c394b28917b14a0d05b7d4e.png)

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**Author:** ![dba17](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@dba17](https://discourse.joplinapp.org/u/dba17)\
**Post date:** [23 January 2025 02:53 UTC](https://discourse.joplinapp.org/t/bug-report-note-not-syncing/43278/2 "2025-01-23T02:53:36Z")

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I replicated the problem:

1. Create note on desktop; sync
2. go to android; sync; add attachment to the new note, sync
3. Back to the desktop, sync -\> this the attached picture with no way out of it. Can't see text either.

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<div class="post-metadata">

**Author:** ![dba17](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@dba17](https://discourse.joplinapp.org/u/dba17)\
**Post date:** [23 January 2025 02:58 UTC](https://discourse.joplinapp.org/t/bug-report-note-not-syncing/43278/3 "2025-01-23T02:58:54Z")

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With this set to Manual -\> I get this problem.  
It's a bug, it should not affect text being downloded, only the attachment. As it is, there's nothing to click on because the text and icon is not there

 ![empty note](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/7/8/7823a38454974082cea9cf0755564d26f987795e.png)

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**Author:** ![graphit0](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/graphit0/32/3435_2.png) [@graphit0](https://discourse.joplinapp.org/u/graphit0)\
**Post date:** [23 January 2025 13:08 UTC](https://discourse.joplinapp.org/t/bug-report-note-not-syncing/43278/4 "2025-01-23T13:08:43Z")

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I could reproduce the behaviour using provided steps,

> [@dba17](#):
>
> 1. Create note on desktop; sync
> 2. go to android; sync; add attachment to the new note, sync
> 3. Sync desktop: View the note in RTE editor

Thanks for reporting

I wanna add few details

> **Details**
>
> ## Operating system
> 
> Ubuntu 24.04  
> Android 13
> 
> ## Joplin version
> 
> 3.2.11 desktop  
> 3.2.7 mobile
> 
> ## Desktop version info
> 
> Joplin 3.2.11 (prod, linux)
> 
> Client ID: 169b6340643343e29989371d139b9ebe  
> Sync Version: 3  
> Profile Version: 47  
> Keychain Supported: Yes
> 
> Revision: 2fba101
> 
> Backup: 1.4.2  
> CodeMirror 6 snippets: 0.0.8  
> Extra Markdown editor settings: 1.9.0  
> Freehand Drawing: 2.14.0  
> Joplin Batch: 0.2.2  
> Note Link System: 0.8.0  
> Note list (Preview): 1.1.0  
> Quick Links: 1.3.2  
> Rich Markdown: 0.15.1
> 
> ## Sync target
> 
> Dropbox
> 
> ## What issue do you have?
> 
> Manual download mode doesn't download attachments on desktop CodeMirror editor when clicked on and locks up RTE from editing the note body
> 
> ## Notes
> 
> - Error message (`Please wait for all attachments to be downloaded and decrypted. You may also switch to Code View to edit the note. Status: notDownloaded`) shown only in RTE (TinyMCE) editor
> - When this error message is displayed, RTE editor locks up -- does not allow any editing of note body. Note title remains to be editable  
> ![image](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/6/16890725472c05f82b677df6e0a458f961ff150a.png)
> - When this error message is displayed toolbar becomes inactive (greyed out) restricting ability to switch editor back to Markdown one (CodeMirror) - despite what error message says
> 
> Codemirror
> 
> - It's possible to switch from RTE editor by going to non-locked note, switching to CodeMirror and going back to the locked note
> - Alternatively user can switch editor to CodeMirror with Command Pallete `ToggleEditors`
> - Markdown editor shows link to the attachment as expected, clicking on the link displays the warning  
> ![image](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/5/152728ee3e5a80b8813b759d48d6f6e9474dc59b.png)
> 
> ## What's expected
> 
> RTE
> 
> - Display link to non downloaded attachment in RTE editor
> - Do not lock up RTE editor with error message i.e. allow edits and use of toolbar even if attachment is not downloaded
> - Display error in a way that doesn't lock up RTE editor from edits (pop-up, toast, etc)
> - Error message to display "This attachment is not downloaded yet"
> - Ask user to wait for download completion only if attachment downloading has started
> 
> Codemirror
> 
> - In Manual Attachment download mode, start downloading attachment when user (ctrl+)clicks on attachment link
> 
> Extra
> 
> - Display status of downloading for attachments (completed/in process/non downloaded)
> 
> ## Logs
> 
> Opening note in RTE with non-downloaded attachment produces following logs:
> 
> ```auto
> useMessageHandler.ts:31 Got ipc-message: noteRenderComplete null
> useMessageHandler.ts:31 Got ipc-message: noteRenderComplete null
> 
> ```
> 
> Opening the note in CodeMirror and opening the attachment produces no log entries

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [22 February 2025 13:08 UTC](https://discourse.joplinapp.org/t/bug-report-note-not-syncing/43278/5 "2025-02-22T13:08:58Z")

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