# Binding an account?

**URL:** <https://discourse.joplinapp.org/t/binding-an-account/34778>\
**Category:** Support\
**Created:** [29 December 2023 20:22 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778 "2023-12-29T20:22:09Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![vicsemprini](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/vicsemprini/32/19519_2.png) [@vicsemprini](https://discourse.joplinapp.org/u/vicsemprini)\
**Post date:** [29 December 2023 20:22 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/1 "2023-12-29T20:22:09Z")

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### Operating system

Windows

### Joplin version

2.13.11

### What issue do you have?

I'm new to Joplin and Joplin Cloud, so apologies if this is a stupid question. I've purchased Joplin Cloud and wish to use the Joplin Web Clipper. After installing the extension for Edge and click on it to use it, I get a dialog asking me for binding information. I have no idea what it wants and what I'm supposed to enter to complete this process. Did I miss an email with this information?

Please advise.

### Screenshots

 ![binding.png](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/2/6/263ccdfada1a9df06a595024002290e140fed4de.png)

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [29 December 2023 21:46 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/2 "2023-12-29T21:46:43Z")

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This is not the Joplin web clipper. Where did you download this extension?

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<div class="post-metadata">

**Author:** ![vicsemprini](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/vicsemprini/32/19519_2.png) [@vicsemprini](https://discourse.joplinapp.org/u/vicsemprini)\
**Post date:** [29 December 2023 21:48 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/3 "2023-12-29T21:48:40Z")

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Edge Add-Ons...where do I find the correct clipper?

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<div class="post-metadata">

**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [29 December 2023 21:54 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/4 "2023-12-29T21:54:59Z")

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You should probably avoid this store and get your extensions from the Chrome Web Store: [https://chromewebstore.google.com/](https://chromewebstore.google.com/)

Edge is basically just Chrome with different tracking and telemetry, so it will work with Chrome's extensions.

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<div class="post-metadata">

**Author:** ![vicsemprini](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/vicsemprini/32/19519_2.png) [@vicsemprini](https://discourse.joplinapp.org/u/vicsemprini)\
**Post date:** [30 December 2023 00:16 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/5 "2023-12-30T00:16:37Z")

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I've installed the Joplin Web Clipper. The Joplin app is running. When I click on the extension I'm told it's connecting the the Joplin application...and then I get an error message saying the service needs to be enabled in the app configuration. How is that done? I don't see a configuration option in the menus.

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<div class="post-metadata">

**Author:** ![ParanoidShiba](https://avatars.discourse-cdn.com/v4/letter/p/b4bc9f/32.png) [@ParanoidShiba](https://discourse.joplinapp.org/u/ParanoidShiba)\
**Post date:** [30 December 2023 00:26 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/6 "2023-12-30T00:26:54Z")

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Open the Joplin App, go to Tools -\> Options, and you should see the "Web Clipper" option there?

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<div class="post-metadata">

**Author:** ![vicsemprini](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/vicsemprini/32/19519_2.png) [@vicsemprini](https://discourse.joplinapp.org/u/vicsemprini)\
**Post date:** [30 December 2023 00:39 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/7 "2023-12-30T00:39:21Z")

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There's no web clipper option in Tools \> Options.

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<div class="post-metadata">

**Author:** ![vicsemprini](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/vicsemprini/32/19519_2.png) [@vicsemprini](https://discourse.joplinapp.org/u/vicsemprini)\
**Post date:** [30 December 2023 00:42 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/8 "2023-12-30T00:42:34Z")

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Found it.

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [29 January 2024 00:43 UTC](https://discourse.joplinapp.org/t/binding-an-account/34778/9 "2024-01-29T00:43:26Z")

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