# App is closing down

**URL:** <https://discourse.joplinapp.org/t/app-is-closing-down/38990>\
**Category:** Support\
**Created:** [6 July 2024 08:29 UTC](https://discourse.joplinapp.org/t/app-is-closing-down/38990 "2024-07-06T08:29:44Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![empty](https://avatars.discourse-cdn.com/v4/letter/e/e9c0ed/32.png) [@empty](https://discourse.joplinapp.org/u/empty)\
**Post date:** [6 July 2024 08:29 UTC](https://discourse.joplinapp.org/t/app-is-closing-down/38990/1 "2024-07-06T08:29:44Z")

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### Operating system

Android

### Joplin version

3.0.7

### Sync target

Dropbox

### Editor

Rich Text Editor

### What issue do you have?

Hi,  
I use Joplin on phone (Android 13), tablet (Android 7) and PC. Since last update few days ago, app on tablet has major issues. I can run it. But when i click on "Synchronise" or "Configuration" it closes and i get message "Joplin keeps stopping". I tried to reinstall it from Google Play, same. I tried to install older versions from F-Droid, same thing. But 4 days ago it was all good.

Any ideas what i can try?

Thank you 🙂

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<div class="post-metadata">

**Author:** ![personalizedrefriger](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/personalizedrefriger/32/13210_2.png) [@personalizedrefriger](https://discourse.joplinapp.org/u/personalizedrefriger)\
**Post date:** [6 July 2024 17:45 UTC](https://discourse.joplinapp.org/t/app-is-closing-down/38990/2 "2024-07-06T17:45:03Z")

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[Joplin for Android v3.0.8](https://discourse.joplinapp.org/t/android-pre-release-v3-0-is-now-available-updated-06-07-2024/36993/8) was just released and fixes a performance issue related to many nested notebooks. If there are a large number of nested notebooks, then this issue might be fixed in v3.0.8.

Alternatively, in the past, the slider component used on some settings pages has caused crashes on some devices ([issue](https://github.com/laurent22/joplin/issues/7974), [upstream issue](https://github.com/callstack/react-native-slider/issues/571)). We applied a workaround, but it's possible the workaround needs to be re-applied or adjusted.

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<div class="post-metadata">

**Author:** ![empty](https://avatars.discourse-cdn.com/v4/letter/e/e9c0ed/32.png) [@empty](https://discourse.joplinapp.org/u/empty)\
**Post date:** [6 July 2024 18:50 UTC](https://discourse.joplinapp.org/t/app-is-closing-down/38990/3 "2024-07-06T18:50:25Z")

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Thank you. I updated it, same issue. Completely reinstalled, same issue. It just keeps crashing when i click on "Synchronise" or "Configuration".

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<div class="post-metadata">

**Author:** ![jcl](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jcl](https://discourse.joplinapp.org/u/jcl)\
**Post date:** [2 August 2024 20:20 UTC](https://discourse.joplinapp.org/t/app-is-closing-down/38990/4 "2024-08-02T20:20:50Z")

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I have this exact problem. I just installed Joplin from the Play store on my Planet Gemini device. I went to configuration to setup sync, but I get the 'app has closed' message every time. Does anyone know of a solution?

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<div class="post-metadata">

**Author:** ![empty](https://avatars.discourse-cdn.com/v4/letter/e/e9c0ed/32.png) [@empty](https://discourse.joplinapp.org/u/empty)\
**Post date:** [2 August 2024 20:44 UTC](https://discourse.joplinapp.org/t/app-is-closing-down/38990/5 "2024-08-02T20:44:55Z")

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I have downloaded android-v3.0.9 with hope they fixed it. Continues with same problems.

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<div class="post-metadata">

**Author:** ![personalizedrefriger](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/personalizedrefriger/32/13210_2.png) [@personalizedrefriger](https://discourse.joplinapp.org/u/personalizedrefriger)\
**Post date:** [2 August 2024 22:58 UTC](https://discourse.joplinapp.org/t/app-is-closing-down/38990/6 "2024-08-02T22:58:35Z")

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A fix has been merged — it should be included in the next release (android-v3.0.10, not yet released):

> <https://github.com/laurent22/joplin/commit/60e347a78290643960c3af55af444f528c0cf988>

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [1 September 2024 22:59 UTC](https://discourse.joplinapp.org/t/app-is-closing-down/38990/7 "2024-09-01T22:59:00Z")

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