# Android Mobile App Stuck

**URL:** <https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365>\
**Category:** Support\
**Created:** [6 July 2022 20:27 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365 "2022-07-06T20:27:48Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![friedrich\_ux](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/friedrich_ux/32/14254_2.png) [@friedrich\_ux](https://discourse.joplinapp.org/u/friedrich_ux)\
**Post date:** [6 July 2022 20:27 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/1 "2022-07-06T20:27:49Z")

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I am attempting to sync with Dropbox and am having an issue on the 2.8.1 mobile app. Attached is a screenshot of the issue.

 ![Screenshot_20220705-211428_Joplin](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/a/a01e44a4b865e9278d972aafc973dd507734a6d0.jpeg)

Any help would be greatly appreciated.

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**Author:** ![MrKanister](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/mrkanister/32/20054_2.png) [@MrKanister](https://discourse.joplinapp.org/u/MrKanister)\
**Post date:** [15 July 2022 15:58 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/2 "2022-07-15T15:58:59Z")

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What exactly is the issue here?

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**Author:** ![friedrich\_ux](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/friedrich_ux/32/14254_2.png) [@friedrich\_ux](https://discourse.joplinapp.org/u/friedrich_ux)\
**Post date:** [16 July 2022 01:03 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/3 "2022-07-16T01:03:42Z")

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Its stuck fetching, wont complete synchronization.

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**Author:** ![MrKanister](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/mrkanister/32/20054_2.png) [@MrKanister](https://discourse.joplinapp.org/u/MrKanister)\
**Post date:** [16 July 2022 09:36 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/4 "2022-07-16T09:36:00Z")

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Have you tried completely stopping the app and thus restarting the sync process? E. g. by long pressing the Joplin App Icon, selecting `App info` and then `Force stop`.

If you have already done that, are there any errors related to this? Search under `Configuration` \> `LOG`.

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**Author:** ![friedrich\_ux](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/friedrich_ux/32/14254_2.png) [@friedrich\_ux](https://discourse.joplinapp.org/u/friedrich_ux)\
**Post date:** [16 July 2022 19:14 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/5 "2022-07-16T19:14:34Z")

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Yes, I have. Didn't help. Just produces the same issue again.

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**Author:** ![RayB](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/rayb/32/14365_2.png) [@RayB](https://discourse.joplinapp.org/u/RayB)\
**Post date:** [17 July 2022 04:21 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/6 "2022-07-17T04:21:59Z")

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I have similar problem when trying to establish OneDrive sync as follows:  
On a reinstalled copy of the App... Co into Configuration & under Sync set the target as OneDrive BUT there is no option to Save Changes. When I again go into Config the target is not set.  
HELP PLEASE using Joplin 2.8.1

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**Author:** ![MrKanister](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/mrkanister/32/20054_2.png) [@MrKanister](https://discourse.joplinapp.org/u/MrKanister)\
**Post date:** [17 July 2022 12:04 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/7 "2022-07-17T12:04:48Z")

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You don't have the Floppy Disk to save the config in the top left corner?

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**Author:** ![MrKanister](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/mrkanister/32/20054_2.png) [@MrKanister](https://discourse.joplinapp.org/u/MrKanister)\
**Post date:** [17 July 2022 12:05 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/8 "2022-07-17T12:05:27Z")

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Are there any errors related to this? Search under `Configuration` \> `LOG`.

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**Author:** ![RayB](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/rayb/32/14365_2.png) [@RayB](https://discourse.joplinapp.org/u/RayB)\
**Post date:** [18 July 2022 02:41 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/9 "2022-07-18T02:41:07Z")

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Thanks MrK for that hint, **it worked.**.. I didn't notice or see any document re the purpose of the 'floppy disk' icon on the Android screen. Cheers

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [17 August 2022 02:42 UTC](https://discourse.joplinapp.org/t/android-mobile-app-stuck/26365/10 "2022-08-17T02:42:00Z")

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