# Android app has no notebooks or images?

**URL:** <https://discourse.joplinapp.org/t/android-app-has-no-notebooks-or-images/31909>\
**Category:** Support\
**Created:** [26 July 2023 22:47 UTC](https://discourse.joplinapp.org/t/android-app-has-no-notebooks-or-images/31909 "2023-07-26T22:47:37Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![beecher92099](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/beecher92099/32/17602_2.png) [@beecher92099](https://discourse.joplinapp.org/u/beecher92099)\
**Post date:** [26 July 2023 22:47 UTC](https://discourse.joplinapp.org/t/android-app-has-no-notebooks-or-images/31909/1 "2023-07-26T22:47:37Z")

</div>

I'm new to Joplin. Imported my notes from Evernote ENEX files on Windows 10 desktop (version 2.11.11) which worked fine. Then synchronized to Joplin Cloud. However, when I installed the Android app (version 2.11.32) and synchronized to Joplin Cloud only the notes were downloaded in a flat list, but none of the Notebook groupings. Also there are no images in the notes...only a giant downward pointing arrows. Is this expected? If so would be a deal-breaker to continue using Joplin.

---

<div class="post-metadata">

**Author:** ![personalizedrefriger](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/personalizedrefriger/32/13210_2.png) [@personalizedrefriger](https://discourse.joplinapp.org/u/personalizedrefriger)\
**Post date:** [26 July 2023 23:22 UTC](https://discourse.joplinapp.org/t/android-app-has-no-notebooks-or-images/31909/2 "2023-07-26T23:22:16Z")

</div>

Thank you for letting us know! This is **not** expected behavior.

Things to try:

- Clicking the sync button again (first on desktop, then after sync completes, on Android)
- Verifying that the time/date on the android device is correct
- In Joplin's settings on the Android device, changing "Attachment download behavior" from "Auto" to "Always" and clicking "sync" again.

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [25 August 2023 23:22 UTC](https://discourse.joplinapp.org/t/android-app-has-no-notebooks-or-images/31909/3 "2023-08-25T23:22:24Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.