# Android app closes within seconds

**URL:** <https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735>\
**Category:** Support\
**Created:** [7 April 2020 15:05 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735 "2020-04-07T15:05:45Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Fobos](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@Fobos](https://discourse.joplinapp.org/u/Fobos)\
**Post date:** [7 April 2020 15:05 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735/1 "2020-04-07T15:05:45Z")

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Hi there!.  
I really like Joplin and I use it daily in the windows desktop version.  
On my tablet it used to work well, but a while ago I see that when I open it within a few seconds of trying to synchronize, the app gets blocked, and shortly after it closes. Not only that, but my tablet runs out of icons on the screen and takes a few seconds to reset.  
I don’t know if it has anything to do with it, but every time I open it in Windows I get the warning that it can’t sync three notes, and Joplin is continually going around in sync, second by second.  
 ![joplin_2020-04-07_114137](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/a/a5440afc2473f3438d675fb4e7422b885c25d15f.jpeg)

 ![joplin_2020-04-07_114213](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/6/66b5fd46aa797c283c43adf068c50f44b9548720.jpeg)  
In android I lowered the number of simultaneous synchronizations from 5 to 3, but there is no case and everything keeps on blocking.  
Although I saw a similar case, this happens using VPN or without it.

Huawei Mediapad M5 Lite tablet.  
Android 8.0 & Emui 8.0  
Joplin app 1.0.324  
I attach the android error log below.  
Thank you!.

 ![joplin_2020-04-07_12-02-17](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/5/56ddd4e8cd7a67dbdb34d6045b34877a0b2df322.jpeg)

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [7 April 2020 23:12 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735/2 "2020-04-07T23:12:40Z")

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Could you show the complete log? (Not just the error messages)

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [7 April 2020 23:14 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735/3 "2020-04-07T23:14:45Z")

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Also if the app is crashing, could you provide a crash log? [https://joplinapp.org/debugging](https://joplinapp.org/debugging)

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**Author:** ![Fobos](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@Fobos](https://discourse.joplinapp.org/u/Fobos)\
**Post date:** [8 April 2020 02:53 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735/4 "2020-04-08T02:53:30Z")

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Ok, I hope it works for you. You do a great job.

 ![photo_2020-04-07_23-49-28](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/5/5dbc3065de0d7a7c1c199cb1270aa3e94c23fa9d.jpeg)

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**Author:** ![Fobos](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@Fobos](https://discourse.joplinapp.org/u/Fobos)\
**Post date:** [8 April 2020 03:06 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735/5 "2020-04-08T03:06:00Z")

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I made the bug report as a developer, but there is too much personal information. ¨  
There are more than 217,000 lines in 48 seconds, and I did not use the full report option.  
Could you tell me approximately what information you need from there to share it with you?

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [8 April 2020 11:27 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735/6 "2020-04-08T11:27:19Z")

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If you search in the file, you should find a line `FATAL EXCEPTION: main` followed by `Process: net.cozic.joplin` and a stack trace. If you could copy these lines I think it’s all that’s needed.

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [8 April 2020 11:28 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735/7 "2020-04-08T11:28:11Z")

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I fixed one issue which would prevent the decryption loop you were seeing above, but not sure if it was related to the crash.

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**Author:** ![Fobos](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@Fobos](https://discourse.joplinapp.org/u/Fobos)\
**Post date:** [8 April 2020 13:28 UTC](https://discourse.joplinapp.org/t/android-app-closes-within-seconds/7735/8 "2020-04-08T13:28:06Z")

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I’m glad the information helps you. I copied the following lines into Fatal EXCEPTION from where net.cozic.joplin appears several times so you can see the whole process. I hope is what you are looking for…

[report.txt](https://discourse.joplinapp.org/uploads/short-url/5Oic7Q36gcZ9BzC2oulSR102ol2.txt) (208.3 KB)